Collection Portfolio Manager

17 hours ago


Bengaluru, Karnataka, India beBeeCollector Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

We are seeking a seasoned professional to spearhead our collections efforts.

Responsibilities
  • Maintain optimal collection efficiency across assigned buckets, ensuring alignment with established structure.
  • Identify and initiate critical account management procedures as required.
  • Drive NPA reversals and write-off recoveries through strategic execution and timely follow-up.
  • Ensure timely initiation and execution of legal tools, including warrant execution under specified sections.
Section Management
  • Effectively manage Sarfaesi execution, coordinating closely with the legal team to ensure timely filing and obtainment of DM orders.
  • Coordinate with in-house lawyers for the enforcement of agents, facilitating smooth possessions.
  • Manage portfolio movement, allocating tasks among team members based on demographic spread and volume.
  • Ensure that customer satisfaction is maintained through prompt issue resolution and complaint handling.
  • Monitor delinquency levels, maintaining zero delinquency within defined parameters.
  • Oversee receipt of payments and recovery of bad debts, collaborating with internal and external legal teams.
  • Ensure compliance with SLAs and cost reduction initiatives through vendor management.
  • Optimize productivity by establishing parameters for DMA, agencies, and collection executives, conducting regular performance reviews.
  • Lead and supervise the collections team, implementing recovery strategies through training, motivation, and deployment tactics.
  • Guarantee adherence to company policies, Audit regulations, NHB guidelines, and IRB requirements.


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