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Help Wanted for Technical Support Specialist

2 weeks ago

Nashik, Maharashtra, India beBeeProblemSolving Full time ₹ 3,50,000 - ₹ 6,00,000
IT Support Engineer Job Summary

We are seeking a skilled IT professional to provide technical assistance and support to our employees in Nashik, India.

The IT Support Engineer will be responsible for troubleshooting hardware and software issues, managing network connectivity, maintaining IT systems, and ensuring the smooth operation of our technology environment.

This role requires strong technical problem-solving skills, excellent communication abilities, and a commitment to providing timely and effective IT support.

  • Key Responsibilities:
  • End-user support: Provide first and second-level technical support to end-users in Nashik via phone, email, in-person, and remote access.
  • Hardware and software troubleshooting: Diagnose and resolve problems related to desktops, laptops, printers, peripherals, operating systems (Windows, macOS), and common business applications.
  • Network support: Assist with basic network troubleshooting, including LAN/WAN connectivity, Wi-Fi issues, and VPN access.
  • System administration (basic): Perform basic system administration tasks such as user account management, password resets, and software installations.
  • IT infrastructure maintenance: Assist in the maintenance and monitoring of IT infrastructure components, including servers, network devices, and backup systems.
  • Security support: Assist in implementing and maintaining security protocols, including antivirus software, firewalls, and access controls.
Requirements

Experience: 0 - 2 years

Education: B.C.A, B.E, M.C.A

Role: IT Support Engineer

Industry Type: Call Centre / BPO / KPO / ITES / LPO

Job Country: India

Type of Job: Full Time

Work Location Type: Work from Office