Application Support Associate
2 weeks ago
Job Summary:
We are seeking an experienced Application Support Associate to join our Technology and Operations team. The successful candidate will provide technical support for our banking applications, ensuring smooth operations and optimal performance.
Key Responsibilities:
- Provide technical support for banking applications in production and UAT environments
- Collaborate with internal teams and external vendors to resolve issues and improve application performance
- Participate in project requirements gathering, solution designing, development, and delivery
- Communicate effectively with stakeholders, providing regular project and issue updates
- Ensure compliance with SRE model, automation, and monitoring tools like JIRA
Requirements:
- 7+ years of experience in Application Support from the Technology domain
- Strong knowledge of Linux, Windows, PL/SQL developer, Oracle 12/19 enterprise edition
- Experience with scripting and infrastructure components like networking, virtual private cloud, VDI, SFTP, and storage systems
- Good communication skills to interact with different business units and internal technology teams
Education:
- Minimum Qualification - Diploma or Graduate in any stream
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