Technical Support Associate
2 weeks ago
Job Description:
Designation: TechOps Associate
Location: N/A
We are seeking a skilled TechOps Associate to join our team at Rupeeseed Technology Ventures P Ltd. The successful candidate will possess knowledge of SQL and Linux Server Troubleshooting, with a strong focus on coordinating and resolving issues and tickets.
Key Responsibilities:
- Sharp knowledge of commanding parts like TOP, Load Avg, SCREEN, GREP, or CRONJOB etc.
- Managing EOD/BOD process
- Support for settlement queries in Linux
- Support to technical issues and queries
- Good analytical and problem-solving skills
- Understanding of Software Development Life Cycle (SDLC)
- Solid understanding of Incident Lifecycle processes
- Perform functional testing to troubleshoot issues
- Bug analysis and report to fix
- Linux certification is highly beneficial
Please note that a 2-year bond is applicable for freshers.
Requirements:
- Handling clients calls through email(s)/Calls(s) if required remote support
- Ensure a mail response & closure of the call through mail or phone
- Should be able to troubleshoot issues Installation deployment & Implementation of s/w
- Good communication skills Comfortable with Rotational Shifts (24*7)
- Knowledge of the Share Market/Capital market will be an added advantage
Skills Required:
- Linux Certified
- Fresher
- Linux Command
- Capital Market Expertise
- Trading
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