Technical Support Associate

2 weeks ago


Mumbai, Maharashtra, India Rupeeseed Technology Ventures P Ltd Full time

Job Description:

Designation: TechOps Associate

Location: N/A

We are seeking a skilled TechOps Associate to join our team at Rupeeseed Technology Ventures P Ltd. The successful candidate will possess knowledge of SQL and Linux Server Troubleshooting, with a strong focus on coordinating and resolving issues and tickets.

Key Responsibilities:

  • Sharp knowledge of commanding parts like TOP, Load Avg, SCREEN, GREP, or CRONJOB etc.
  • Managing EOD/BOD process
  • Support for settlement queries in Linux
  • Support to technical issues and queries
  • Good analytical and problem-solving skills
  • Understanding of Software Development Life Cycle (SDLC)
  • Solid understanding of Incident Lifecycle processes
  • Perform functional testing to troubleshoot issues
  • Bug analysis and report to fix
  • Linux certification is highly beneficial

Please note that a 2-year bond is applicable for freshers.

Requirements:

  • Handling clients calls through email(s)/Calls(s) if required remote support
  • Ensure a mail response & closure of the call through mail or phone
  • Should be able to troubleshoot issues Installation deployment & Implementation of s/w
  • Good communication skills Comfortable with Rotational Shifts (24*7)
  • Knowledge of the Share Market/Capital market will be an added advantage

Skills Required:

  • Linux Certified
  • Fresher
  • Linux Command
  • Capital Market Expertise
  • Trading


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