Regional Demand Operations Executive

2 days ago

Kottayam, Kerala, India beBeeDemand Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

We're seeking an experienced Regional Demand Operations Manager to join our global team.

Location: Hyderabad | Experience: 15+ years

This role serves as the first layer of demand operations outside Pakistan, ensuring alignment of regional IT services with global corporate standards. As a Regional Demand Operations Manager, you will manage procurement and finance processes, oversee vendor performance, and act as the escalation point for localized IT and service issues.

Key Responsibilities:

  • Act as the liaison between local business SPOCs/vendors and central IT.
  • Ensure local IT services (internet, telecom, printers, etc.) are standardized under corporate control.
  • Oversee procurement processes, ensuring PRs/POs are created and processed accurately.
  • Coordinate with finance teams to validate, approve, and process invoices on time.
  • Ensure compliance with local/regional regulations, including contract and legal requirements.
  • Align regional IT setups with global standards and processes.
  • Provide troubleshooting and coordination support for non-standard applications and issues.
  • Act as the escalation point for SPOCs facing complex IT/service challenges.
  • Support contract management and monitor vendor performance.
  • Maintain documentation, reporting, and compliance records for regional services.

Required Skills & Qualifications:

  • 15+ years of experience in IT service management, vendor management, or demand operations.
  • Strong knowledge of procurement processes (PR/PO lifecycle, invoice management, vendor payments).
  • Hands-on experience managing IT services (telecom, networking, printing, vendor contracts).
  • Good understanding of ITIL-based service management (incident, request, escalation handling).
  • Experience working with finance teams on budgets and invoice processes.
  • Familiarity with local compliance requirements for IT contracts and services.
  • Strong stakeholder management, troubleshooting, and coordination skills.

About the Role:

This is an exciting opportunity to take ownership of regional IT demand operations in a fast-growing global company. We partner with enterprises to accelerate digital transformation and are looking for talented individuals to drive our success.

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