
Live Chat Support Professional
1 week ago
About Our Role:
We are seeking a skilled and motivated Customer Service Representative to join our customer support team. As a key member, you will be responsible for providing exceptional customer service and support through chat.
- Main Responsibilities:
- Engage in effective communication with customers, understanding their needs and preferences.
- Work towards achieving sales targets by utilizing consultative selling techniques and maintaining strong relationships with customers.
- Address customer inquiries and concerns in a timely and accurate manner.
- Develop a deep understanding of product offerings and communicate their features and benefits to customers.
- Maintain accurate records of interactions with customers in our CRM system.
- Provide regular reports on sales performance and activities.
Key Requirements:
- Proven experience in sales conversion is desirable.
- Excellent communication skills with a clear approach.
- Strong interpersonal skills and the ability to build rapport with customers.
- Results-driven and able to meet sales targets.
- Familiarity with CRM software and Microsoft Office Suite.
About Our Team:
We are a leading provider of innovative solutions in the beauty and lifestyle sector. We are committed to delivering exceptional customer service and support, and we are seeking a highly skilled Customer Service Representative to join us.
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