Desktop Technical Support Professional

2 weeks ago


Pushkar, Rajasthan, India beBeedesktopsupport Full time ₹ 6,00,000 - ₹ 10,00,000

At Concentrix Catalyst, we are seeking a skilled Junior Desktop Support Engineer to join our team.

Key Responsibilities:
  • Provide excellent customer service and technical support via phone, email, or chat.
  • Troubleshoot and resolve desktop-related issues using various tools and technologies.
  • Collaborate with internal teams to resolve complex issues and improve overall service delivery.
Requirements:
  • Graduate with a Diploma/Certificate in Information Technology or Regular degree/diploma in Information Technology, B.E, B. Tech, BCA / MCA, BSCIT.
  • 1.5 years of experience in desktop support, preferably in an IT industry.
  • Excellent verbal and written communication skills.
  • Working experience on BMC Remedy tool.
  • Knowledge of SolarWinds monitoring tool (added advantage).
  • Working experience into remote support tool (added advantage).
  • Window OS & desktop troubleshooting knowledge.

We value teamwork, adaptability, and a willingness to learn and grow with the company.



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