Strategic Customer Engagement Lead

4 days ago


Mysore, Karnataka, India beBeeRelationship Full time ₹ 12,00,000 - ₹ 20,00,000
Customer Relationship Management Specialist

We are seeking a highly skilled Customer Relationship Management Specialist to join our organization. This is a full-time, on-site role responsible for developing and implementing customer relationship strategies to foster customer loyalty and retention.

Responsibilities include:

  • Analysing customer data to gain valuable insights
  • Managing CRM software to ensure seamless customer interaction
  • Coordinating with sales and marketing teams to drive growth
  • Providing exceptional customer service to exceed expectations

The ideal candidate will possess:

  • Strong analytical skills for data analysis and insights
  • Excellent communication skills for effective customer interaction and team collaboration
  • Experience in sales and market segmentation
  • Familiarity with CRM platforms, such as WebEngage and MoEngage
  • A Bachelor's degree in Business Administration, Marketing, or a related field


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