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HubSpot Administrator
1 month ago
About the Role:
We are seeking a skilled HubSpot Administrator to join our team at Freedom Property Investors. As a key member of our operations team, you will be responsible for the administration and continuous improvement of HubSpot's platform across Marketing Hub, Sales Hub, and Service Hub.
Key Responsibilities:
- HubSpot Workflow Automation: Design, implement, and manage automated workflows that enhance marketing, sales, and service processes. Continuously refine workflows to improve lead nurturing, sales conversions, and customer service responses.
- Reporting & Dashboard Creation: Build, customize, and maintain reports and dashboards that provide actionable insights for marketing campaigns, sales performance, customer service, and overall business growth. Monitor KPIs and provide regular reports to relevant stakeholders.
- Data Cleanup & Maintenance: Conduct regular audits to clean, update, and maintain the CRM data for accuracy and completeness. Establish data management processes to ensure the integrity of all records within HubSpot.
- Stakeholder Support & Daily Requests: Serve as the primary point of contact for HubSpot-related inquiries and support requests from stakeholders, addressing issues in a timely manner. Assist teams in optimizing HubSpot's usage to meet their specific business needs.
- User Access Management: Manage user access, roles, and permissions, ensuring secure and compliant usage of the HubSpot platform. Onboard and train new users, while continuously improving access control protocols.
- Custom Objects Management: Create and manage custom objects in HubSpot to support unique business requirements, ensuring proper tracking and reporting across departments. Ensure custom objects are configured to align with business goals and processes.
- Deal Pipeline & Stage Setup: Configure and optimize deal pipelines and stages, ensuring alignment with the company's sales strategy and objectives. Monitor deal progression and suggest optimizations based on performance data.
- Process Auditing & Recommendations: Conduct routine audits of HubSpot workflows, user activity, and data to ensure optimal performance and adherence to best practices. Make recommendations for process improvements based on findings and feedback from teams.
- Documentation: Develop and maintain detailed documentation of workflows, processes, and HubSpot configurations. Ensure that all platform changes and updates are clearly documented for internal use and training.
- HubSpot Certification (Preferred): Maintain up-to-date knowledge of HubSpot features and best practices, with HubSpot certifications being a plus (e.g., Inbound Marketing, Sales Software, CRM).
- Expertise in HubSpot Hubs: Utilize the full capabilities of HubSpot's Marketing Hub, Sales Hub, and Service Hub to optimize customer journeys and support business goals.
Qualifications:
- Experience: 3-4 years of hands-on experience managing HubSpot CRM, including marketing, sales, and service hubs.
- Technical Skills: Strong knowledge of HubSpot workflows, automation, reporting, dashboards, and CRM administration. Experience with custom objects, deal pipeline setup, and data management.
- Analytical Skills: Ability to create reports and dashboards that provide actionable insights for stakeholders.
- Problem-Solving: Strong troubleshooting and problem-solving abilities, particularly with HubSpot technical issues.
- HubSpot Certifications (Preferred): Any relevant HubSpot certifications (e.g., HubSpot Inbound, Sales Software).
- Communication: Excellent communication skills to interact with cross-functional teams and stakeholders.
- Attention to Detail: Meticulous in data management and documentation to ensure accuracy and compliance.
Technical requirements:
- Windows 11 and above operating system or MacOS 13+
- 256GB Storage space - minimum
- 8GB RAM - minimum
- Dual Core CPU - minimum
- Camera: HD Webcam (720p)
- Headset: Noise canceling (preferably)
- Internet Speed: 50 Mbps - minimum
About The Company:
Freedom Property Investors is the largest and fastest-growing Property Investment Company in Australia, with main offices in Sydney and Melbourne CBD's.
We are currently the 3rd fastest-growing business in Australia across all industries according to the Australian Financial Review.
We are privileged to have 25+ years of combined experience between our two Founders, served over 10,000 valued members and over 300 full-time staff spread across Australia and growing. We pride ourselves on being the industry leaders.
It is our mission to serve our valued members, earning over 1,810 positive Google reviews and a 4.8 Star rating, this is unheard of in our industry. We are in need of people who share the same values as we do. This opportunity is open to all driven individuals who are committed to helping people and earning life-changing income.
Apply now
