CRM Administrator
3 days ago
At KnowledgeCity, we are seeking a highly skilled CRM Administrator to lead the development of our HubSpot CRM platform. As a key member of our team, you will be responsible for executing day-to-day configuration, support, maintenance, and improvement of the CRM platform.
Responsibilities
- CRM System Management: Daily administration, customization, user access management, and technical support.
- Sales Process Optimization: Collaborate on CRM processes, ensure workflow support, and implement efficiency improvements.
- Data Management and Reporting: Maintain data accuracy, generate reports, and analyze trends.
- Training and Support: Develop training programs, provide ongoing support, and maintain documentation.
- System Integration and Upgrades: Integrate CRM with other tools and manage upgrades with minimal disruption.
- Bachelor's degree in business administration, information technology, or a related field.
- 3+ years of CRM Administration experience (e.g., Hubspot).
- Must have extensive experience in HubSpot.
- Experience working directly with sales teams and implementing their requirements in the CRM system.
- Ability to administer and configure a CRM system (custom objects, workflows, permissions, etc.).
- Familiarity with automating business processes, creating reports/dashboards, and data analysis/modeling.
- Strong communication, collaboration, and problem-solving skills.
- Remote work
- Monday to Friday - from 7 AM – 4PM (PST)
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