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Technical Solutions Specialist
1 month ago
We are a cutting-edge AI platform that's revolutionizing professional development. With a strong focus on bridging the gap between industry demands and professionals' aspirations, we're committed to helping individuals unlock their full potential.
Job Title: Technical Solutions Specialist - HubSpot ExpertWe're seeking an experienced Technical Solutions Specialist with a deep understanding of HubSpot to join our team. As a key player in our mission to redefine professional development, you'll be responsible for gathering user requirements, analyzing system interactions, and developing solutions to enhance our applications' effectiveness.
Key Responsibilities:- Gather user feedback and requirements through engaging end-users across various platforms (Zoom, Slack, HubSpot, etc.)
- Analyze and assess the impact of requested changes on existing systems to ensure a holistic understanding of how various applications interact
- Develop and deliver comprehensive training modules to empower users, facilitating better utilization of our systems
- Identify and recommend improvements to current processes and systems based on user feedback and best practices
- Collaborate closely with the tech team and other stakeholders to effectively communicate and address user needs
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
- Minimum 4 years of experience in a systems analysis role or related field, with a strong focus on user experience
- Proficiency in HubSpot and familiarity with other business applications (e.g., Zoom, Slack)
- Strong analytical thinking and problem-solving skills, with the ability to think critically about system interactions and user needs
- Excellent verbal and written communication skills, with the ability to engage effectively with diverse stakeholders
- Demonstrated ability to create and deliver training content for end-users
We are Australia's largest and fastest-growing Property Investment Company, with main offices in Sydney and Melbourne CBDs. We're proud of our 25+ years of combined experience, 10,000+ valued members, and 300+ full-time staff spread across Australia. Our mission is to serve our valued members, earning over 1,810 positive Google reviews and a 4.8-star rating.