Customer Success Manager

4 weeks ago


Pune, Maharashtra, India Global Pharma Tek Full time
Job Description:

We are seeking a skilled Cust Success Manager for our growing customer base. This role requires a strong understanding of customer needs and a proven ability to drive business growth.

Key Responsibilities:
  • Develop and execute customer success plans to drive business growth and customer satisfaction.
  • Build and maintain strong relationships with key customers and stakeholders.
  • Identify and capitalize on new business opportunities within existing accounts.
  • Work closely with cross-functional teams to ensure customer needs are met.
  • Analyze customer data to identify trends and areas for improvement.

Requirements:
  • Minimum years of experience in customer success or a related field.
  • Proven track record of driving business growth and customer satisfaction.
  • Excellent communication and negotiation skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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