Technical Support Specialist

1 week ago


Remote, India SAT MICROSYSTEMS PVT LTD Full time
Job Overview

We are seeking a highly skilled and experienced Desktop Support Engineer to join our team at SAT Microsystems. In this role, you will be responsible for providing technical support and troubleshooting services to ensure seamless operation of our desktop systems.

Responsibilities

The successful candidate will have a strong background in IT service management, with a focus on incident and problem management. Key responsibilities include:

  • Providing technical assistance to end-users via remote desktop sessions
  • Resolving desktop-related incidents efficiently and effectively
  • Collaborating with internal teams to resolve complex technical issues
  • Documenting and tracking incidents using IT service management tools
Requirements

To be considered for this exciting opportunity, applicants must possess the following skills and qualifications:

  • 4+ years of technical experience in a similar role
  • Good knowledge of ITSM principles, particularly incident and problem management
  • Familiarity with AD, servers, and network infrastructure
  • Experience working with Service Management Tool sets
  • Configuration management skills
  • ITIL v3 Foundation Exam Certificate (preferred)
  • Excellent analytical and communication skills
What We Offer

We offer a competitive salary package, including:

Salary: ₹800,000 - ₹1,200,000 per annum

A dynamic and supportive work environment

Ongoing training and professional development opportunities

A comprehensive benefits package

About Us

SAT Microsystems is a leading technology company dedicated to delivering innovative solutions that drive business growth. We pride ourselves on our commitment to excellence, customer satisfaction, and employee well-being.


  • PPC Executive

    6 months ago


    Remote, India Ighty Support Full time

    **Job Opening: Experienced Pay-Per-Click Specialist | Night Shift | Remote | Ighty Support** Are you an experienced Pay-Per-Click (PPC) specialist ready to take on a new challenge? Do you love the fast-paced world of digital marketing and have a knack for driving conversions? If so, we have the perfect opportunity for you. Ighty Support, a leading US-based...


  • Remote, India Emperen Technologies Full time

    ACE Operations Specialist RoleWe are seeking a seasoned professional with extensive experience in ACE operations and technical support to join our team at Emperen Technologies.Main Responsibilities:ACE Operations Support: Provide expert support and guidance in ACE operations, including troubleshooting and resolution of technical issues.Complex...


  • Remote/Bangalore, India Hiresquad Resources Full time

    Job Title: Oracle Fusion Technical SpecialistJob Description:We are seeking an experienced Oracle Fusion Technical Specialist to join our Cloud Practice at Hiresquad Resources. The ideal candidate will have extensive experience in technical development of RICEW items and have completed at least two Cloud full lifecycle implementations.Responsibilities:Work...

  • Facebook Ads

    2 days ago


    Remote, India GLOBAL PACIFIC SUPPORT Full time

    GLOBAL PACIFIC SUPPORT is seeking a skilled Facebook Ads Specialist to join our marketing team. In this role, you will be responsible for creating, managing, and optimizing Facebook advertising campaigns to drive traffic, engagement, and conversions. You will leverage your expertise in Facebook Ads Manager to develop targeted ad strategies that align with...


  • Bangalore/Remote, India Talent Nexa Consulting Full time

    Technical Support Engineer (Remote) Preferred Location : India/Bangalore Talent Nexa Consulting is excited to partner with a leading US-based Product Company to find a Technical Support Engineer who excels in delivering top-notch technical support and enjoys tackling complex challenges. If you're passionate about technology and looking to make an...

  • Auditor

    2 days ago


    Remote, India Asa Support Full time

    You will be working with a team of Certified Professional Accountants (CPAs) and on-boarding specialists (staff accountant) in Canada. You will also assist in working on customer engagement in Canada. **Scope of work**: - Compilation of financial statements under the CSRS 4200. - Financial statements review under CSRE 2400. - Financial statements audit...


  • Delhi/Remote, India Talent Nexa Consulting Full time

    Unlock Your Potential as a Product Support EngineerAre you passionate about delivering exceptional technical support and empowering customers to maximize their potential? We are seeking an experienced Product Support Engineer to join our dynamic customer success team at Talent Nexa Consulting.About the RoleThis is an exciting opportunity to leverage your...

  • Sales Support

    6 months ago


    Remote, India EMPOWER ADMINISTRATIVE SERVICES BUSINESSMEN - SOLE PROPRIETORSHIP L.L.C Full time

    As a Sales Support Specialist, your primary responsibility will be to assist the sales team in achieving their targets by providing administrative and operational support. You will play a crucial role in ensuring a seamless sales process, from lead generation to post-sale support. This position requires strong organizational skills, attention to detail, and...

  • Customer Support

    2 months ago


    Remote, India Helping Hearts Full time

    **Job Title**: Customer Support Specialist **Location**: Work fom home **Employment Type**: Full-time/Part-time **Job Overview**: We are seeking a dedicated and empathetic Customer Support Specialist to join our team. In this role, you will be the first point of contact for our customers, helping to resolve their issues, answer questions, and ensure a...


  • Remote, India Brandwatch Full time

    Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social. Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and...

  • IT Support

    4 weeks ago


    Remote, India Mentor Merlin Full time

    Are you an IT Assistant with a knack for technical support? Do you have a passion for ensuring seamless and efficient IT operations? If so, we have the perfect opportunity for you to showcase your skills and make a lasting impact! We're seeking a talented IT Assistant who can seamlessly blend their technical expertise with effective problem-solving...


  • Remote, India Yo HR Consultancy Full time

    Title : Oracle Fusion Security SpecialistLocation : RemoteExperience : 4 to 8 yearsSalary : upto 25 LPAMust Haves : - Oracle fusion cloud - Epm - Paas - Cloud Security - Security Compliance - Monitoring - Reporting - Training and Support Job Description : We are seeking a highly skilled Oracle Fusion Security Specialist with expertise in Platform...

  • L2 Support

    6 months ago


    Remote, India Hyqoo Full time

    Job Title: Level 2 Support Technician **Job Description**: We are currently seeking a highly skilled and motivated Level 2 Support Technician to join our dynamic IT team. As a vital player in our organization, you'll be the go-to person for more complex technical issues that have been escalated from our Level 1 support team. Your role will be crucial in...

  • Application Support

    6 months ago


    Remote, India IT-Tech Solutions Full time

    Utilizing ticketing systems and support tools effectively - Communicating technical concepts to non-technical stakeholders - Implementing best practices for incident management and escalation - Collaborating with cross-functional teams to resolve complex issues Whether you're a recent graduate looking to kickstart your career or a seasoned professional...


  • Remote, India Prime Infosoft Full time

    ServiceNow Integration SpecialistAt Prime Infosoft, we're seeking a skilled ServiceNow Integration Specialist to join our team. As a key member of our technical staff, you will design, develop, and implement custom integrations using ServiceNow APIs. Your expertise in developing custom applications and workflows leveraging the ServiceNow platform will be...


  • Remote, India WATI.io Full time

    **Wati is a Series B, fast growing SaaS platform that is revolutionizing how companies communicate with their customers.** Through our cutting-edge customer engagement software built on Whatsapp’s Business API, businesses are now able to have personalised conversations, be easily accessible and engage with their customers in-real time - at scale! We live...


  • remote, India Jobstronaut Full time

    The Jobstronaut company is looking to hire an Electrical Systems Design Specialist for their remote team.Estimated Salary: $70,000 - $90,000 per annumAbout the Role:We are seeking a talented and experienced Jr. Electrical Engineer to join our team in Saudi Arabia. As an Electrical Systems Design Specialist, you will be responsible for assisting in the design...


  • Remote, India Intellecto Global Services Full time

    **Job Title: Oracle Fusion Financials Functional Specialist (Part-Time, Remote)** **Responsibilities**: - Provide functional support for Oracle Fusion Financials modules via remote assistance. - Assist users with system navigation, troubleshooting, and issue resolution. - Guide users on best practices for utilizing Oracle Fusion Financials effectively. -...


  • Remote, India Sigma Solve Inc Full time

    Customer Support Engineer AgileAssets, A Trimble Company, is looking for a Customer Support Engineer (CSE) to provide our clients support for the AgileAssets software solutions. In this role you will help resolve client technical issues. The CSEwill work directly with Clients,the Client Success Managers and Product team to provide ongoing technical support...

  • Support Technician

    6 months ago


    Remote, India Rackspace Full time

    **Experience**: Supporting - Global Clients (Preferably US/UK) Providing support (Microsoft Office, Windows OS) **Education**: (Qualified Graduates only) **Communication**: Excellent communication skills - Must be open to work in shifts 24/7 * - Rackspace is at a very exciting point in its history, making large acquisitions and bringing even more talent on...