Customer Support
1 month ago
**Job Title**: Customer Support Specialist
**Location**: Work fom home
**Employment Type**: Full-time/Part-time
**Job Overview**:
We are seeking a dedicated and empathetic Customer Support Specialist to join our team. In this role, you will be the first point of contact for our customers, helping to resolve their issues, answer questions, and ensure a positive customer experience. You will work closely with other teams to provide timely and accurate responses, all while maintaining a high level of professionalism.
**Key Responsibilities**:
- Troubleshoot and resolve customer issues efficiently while maintaining a positive customer experience.
- Assist customers with product information, order processing, and account management.
- Escalate complex issues to the appropriate department, ensuring a smooth handover and timely resolution.
- Maintain customer records by updating account information and logging interactions.
- Collaborate with internal teams to ensure customer satisfaction and continuous service improvement.
- Educate customers on company products, services, and policies.
- Identify opportunities to improve processes and suggest enhancements to boost customer satisfaction.
**Requirements**:
- High school diploma or equivalent (Bachelor’s degree preferred).
- Proven experience in a customer support role or a similar position.
- Excellent communication and problem-solving skills.
- Ability to multitask, prioritize, and manage time effectively.
- Strong empathy and patience when dealing with difficult customers.
- Ability to work independently and in a team setting.
**Preferred Qualifications**:
- Bilingual abilities are a plus.
**Benefits**:
- Competitive salary and bonus structure.
- Health, dental, and vision insurance.
- Paid time off and flexible working hours.
- Opportunities for professional growth and development.
Feel free to customize this to match your specific company's needs
**Job Types**: Permanent, Fresher
Pay: ₹9,883.31 - ₹30,203.54 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Day shift
- UK shift
- US shift
Supplemental Pay:
- Joining bonus
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: Remote
-
Customer Support
5 months ago
Remote, India Tekhunt Solutions Full time**Role: Customer Support Associate** **Exp:1+ Years** **Location: Remote** **ROLES AND Responsibilities**: - Calling active and budding clients, Inbound and Outbound process. - Answering phones and explaining the product and services offered by the company. - Regular following up with the customer. - Contacting existing customers as well as prospective...
-
Customer Support Advisor
5 months ago
Remote, India Brandwatch Full timeBrandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social. Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and...
-
Customer Support Executive
5 months ago
Remote, India V5 Global Services Pvt Ltd Full timeDesignation - Customer Support Executive Mode - Full Time (Work From Home) Qualification - 12th Pass Must have 1 year of experience in Customer Support. Must have Good Communication Skills in English. **Job Types**: Full-time, Permanent Pay: ₹13,000.00 - ₹17,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...
-
Customer Support Associate
5 months ago
Remote, India Renew Now solutions Full timeAn international voice process job in specialized work that involves handling customer queries and orders over the phone in one or more international languages. It requires customer service abilities, problem-solving skills, and technical know-how Responsibilities and Duties Provide customer support via phone calls for international...
-
Customer Support Professional
5 months ago
Remote, India Sigma Solve Inc Full timeCustomer Support Engineer AgileAssets, A Trimble Company, is looking for a Customer Support Engineer (CSE) to provide our clients support for the AgileAssets software solutions. In this role you will help resolve client technical issues. The CSEwill work directly with Clients,the Client Success Managers and Product team to provide ongoing technical support...
-
Customer and Onboarding Support
5 months ago
Remote, India Aceware FintechServices Pvt Ltd infopark TBC Full timeJob Title: Customer and Onboarding Support Experience Level: 0-3 years. Education: Any Graduation Languages: Telugu, Kannada & English **Job Description**: We are seeking a motivated and customer-centric individual to join our team as a Customer and Onboarding Support representative. As a part of our fintech company, you will play a crucial role in...
-
Customer Support Representative
5 months ago
Remote, India Hopin Full timeWho are we?? Live streaming is a great medium for storytelling - and telling great stories benefits everyone. Whether you’re a creator, content marketer, entrepreneur, or just someone with something to say, live streaming is an exciting and effective way to spread your message. But live streaming tools are very complicated. You shouldn’t need to spend...
-
Customer Support
5 months ago
Remote, India SuperProcure Full time**Department**: Customer Support & Success Team** **Location**: Remote or On Site Kolkata** **Job Summary -** We are looking for a Customer Support - Trainee who will be responsible for customer software adoption and support. **Key Responsibility Areas** **1. Client Support**: - Troubleshoot & provide step-by-step instructions or solutions to resolve...
-
Customer Support Representative
5 months ago
Remote, India Zecruiters Jobconnect Private Limited Full timeUrgent Requirement Work from Home oppurtunity Description: Responsibilities / Profile Customer Support Associate / Executive. Responsibilities include interacting with customers through telephone for support / sales related queries, billing / invoicing / renewals related assistance to customers etc. **Age - 18-30 years** **Work from home** **Office...
-
Customer Support Representative
5 months ago
Remote, India HighLevel Inc. Full time**Location**: This is a 100% remote opportunity for applicants residing in India. **Schedule**: This is a full-time, 40 hours per week position. Open availability is needed and we have shifts available that span mornings, afternoons, evenings, and weekends. **Who We Are**: HighLevel is an all-in-one, white-label marketing platform for agencies &...
-
Customer Support Associate
5 months ago
Remote, India MyfitSoul Technologies Private Limited Full timeCustomer support (Hybrid) MFS Solutions is a renowned company specializing in business process outsourcing (BPO). Our BPO services are designed to help businesses streamline their operations, reduce costs, and enhance overall efficiency. We take a client-centric approach, engaging closely with our clients to fully comprehend their unique requirements. This...
-
Customer Support Associate
5 months ago
Remote, India WATI.io Full time**Wati is a Series B, fast growing SaaS platform that is revolutionizing how companies communicate with their customers.** Through our cutting-edge customer engagement software built on Whatsapp’s Business API, businesses are now able to have personalised conversations, be easily accessible and engage with their customers in-real time - at scale! We live...
-
Customer Support Agent
1 month ago
Remote, India Nuventure Connect Full time**Full Time, Remote, India - Kochi**: Nuventure Connect, an ISO 27001:2022 and SOC 2-certified company leverages deep technology expertise to solve complex business problems, empowering clients worldwide. Our commitment to state-of-the-art technology solutions spans the entire product value chain, helping customers globally. With expertise in engineering,...
-
Customer Support Executive
5 months ago
Remote, India GLOBOSE TECHNOLOGY SOLUTIONS PRIVATE LIMITED Full time**Globose Technology Solutions Pvt Ltd (GTS) is an AI data collection Company that provides different Datasets like image datasets, video datasets, text datasets, speech datasets, etc. to train your machine learning model.** **Position Title**: Customer Support and Sales Coordinator (Real Estate) **Job Type**: Full-time, Remote **Work Hours**: 9 a.m. to 6...
-
Customer Support Associate
5 months ago
Remote, India Murf AI Full time**Company Introduction** Murf AI is working on simplifying voice audio and making high-quality voice overs accessible to everyone, using artificial intelligence. Murf helps users create lifelike voice overs in a matter of minutes, without the need for any recording equipment. Founded by alumnus of IIT Kharagpur, we are an early-stage funded start-up...
-
Customer Support Representative
4 months ago
Remote, India Datastraw Full timeTitle: Customer Support Executive (Female Only) Type: Full-time (6 days/week), 8:00 am - 5:00 pm IST **Salary**: Up to Rs. 23,000 Company Overview: Join a pioneering fertility-tech company empowering women and partners on their fertility journey. We prioritize customer needs, offering exceptional support. **Responsibilities**: - Demonstrate empathy and...
-
Customer Support Representative
5 months ago
Remote, India LoudLess Full timeMonsui, a premier fashion brand, seeks a Remote Customer Support Representative. Ideal for those with impeccable written English skills and a passion for customer satisfaction. **Responsibilities**: - Assist with size exchanges, refunds, and general queries. - Maintain accurate records and collaborate with the team. **Requirements**: - Prior customer...
-
Customer Support Representative
5 months ago
Remote, India Smart Moves Consultants Full time**Key Responsibilities**: Provide product information, resolve issues, and assist customers with their purchases. Ensure customer satisfaction by addressing queries effectively and in a timely manner. Collaborate with other teams to resolve escalated issues and improve overall customer experience. Maintain accurate records of customer interactions and...
-
Customer Support Associate
4 months ago
Remote, India V5 Global Services Pvt Ltd Full timeProfile - Customer Support (Blended) Qualification - 12 th skill - Handling customer over chat & Calls Must have System + Wifi Must have Good Communication Skill. Fresher & Experience both can apply. Pay: ₹6,000.00 - ₹8,500.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year...
-
Customer Support Associate
5 months ago
Remote, India MILIEU GROUP Full time**Responsibilities**: - Provide exceptional customer service and support to clients via various communication channels, including phone, and chat. - Handle customer inquiries, troubleshoot technical issues, and resolve complaints in a professional and timely manner. - Assist customers with product information, account management, and billing inquiries. -...