
Executive Customer Support Professional
19 hours ago
Job Opportunity
Customer Support RoleWe are seeking a highly skilled and dedicated customer support executive to join our team. This role involves handling inquiries, resolving issues, and providing accurate information to customers.
Your primary responsibility will be to handle inbound queries, emails, and calls in a professional and courteous manner. You will also be responsible for guiding users through the onboarding process and navigating them through the app. In addition, you will collect feedback from users and report recurring issues to improve the app experience.
Key Requirements:
- 0–2 years of experience in customer service, influencer management, or client relations (freshers welcome)
- Excellent verbal and written communication skills
- Strong problem-solving ability with a calm, empathetic approach
- Comfortable interacting with influencers, brands, and app users
Benefits and Opportunities:
- Competitive salary + attractive incentives based on performance
- Hands-on exposure to the influencer marketing ecosystem and brand partnerships
- Startup environment with a chance to learn, grow, and take ownership
- Opportunity to directly impact user experience and success
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