
ServiceNow Platform Operations Expert
3 days ago
The ideal candidate will have a solid understanding of IT service management principles and the ServiceNow platform.
Key Responsibilities:
- Troubleshoot and resolve issues related to the ServiceNow platform, ensuring minimal downtime and optimal performance.
- Perform routine maintenance tasks, system upgrades, and ensure compliance with IT security policies and regulations.
- Collaborate with other teams to ensure seamless integration and operation of the ServiceNow platform.
- Provide excellent support to end-users, addressing their questions and concerns regarding the ServiceNow platform.
Required Skills and Qualifications:
- ServiceNow Certified System Administrator (CSA) certification is required.
- At least 5 years of experience in Information Technology operations, including experience with help desk processes, applications, networking, Office 365, and Azure.
- Familiarity with IT security policies and strong problem-solving skills are essential.
Benefits:
- A fair and inclusive workplace where advancement is based on merit, skills, and contributions.
- Consideration of all qualified applicants without regard to disability, protected veteran status, or any other status protected by law.
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