Tech Support Specialist

8 hours ago

Nagpur, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title:

Tech Support Specialist

About Us:
  • Firmly established in the industry
  • Based in North America

We are committed to delivering exceptional customer experiences.

Key Responsibilities:
  • Calm and resolve issues with drivers and fleets
  • Maintain high service standards
  • Confirm rides and apply changes promptly
  • Keep accurate records of interactions
  • Develop strong working relationships with Suppliers, CS Operations, Sales, and external stakeholders
  • Provide top-notch customer service support

Required Skills and Qualifications:

  • Minimum 2 years of experience in customer-facing roles or similar environments
  • Excellent operational and analytical skills
  • Strong problem-solving abilities
  • Fluent English communication skills
  • Proficiency in Microsoft Office Suite
  • Able to commit to a full-time schedule
  • Ability to prioritize tasks effectively
  • Meticulous attention to detail

Benefits and Perks:

  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Competitive compensation package

Others:

  • We value diversity and inclusion in our workplace
  • We offer flexible work arrangements as needed

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