ServiceNow Developer with CMDB Expert

4 weeks ago


Chennai, Tamil Nadu, India Tata Consultancy Services Full time

Job Role: ServiceNow CMDB Data Governance Specialist

Job Location: Chennai

Exp Range: 6Years to 8Years

Key Responsibilities:

  • Good hands-on knowledge and experience of JavaScript, XML, and XSL stylesheets, web services
  • Hands on Experience with Discovery
  • Achieve accurate and reliable CI data management
  • Develop, document, and implement CI data governance processes and procedures for effectively managing CI data
  • Ensure CI data is properly maintained and is available when and where it's needed
  • Develop and monitor CI data health reports / dashboards and resolve any issues
  • Ensure the quality of the CMDB data is maintained and that target metrics are established and met, resolving issues in a timely manner
  • Proactively identify CI classes, attributes, and relationship types that are required
  • Proactively identify and resolve CI data, metric, process, or functionality gaps in the CMDB
  • Ensure the CIs are created or updated using only approved processes and procedures
  • Develop, document, and implement CI data audits and address any issues that arise

Preferred Skills:

  • Strong analytical and problem-solving skills
  • Effective communication and interpersonal skills


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