ServiceNow Developer with CMDB Expert
1 week ago
Job Role: ServiceNow CMDB Data Governance Specialist
Job Location: Chennai
Exp Range: 6Years to 8Years
Key Responsibilities:
- Good hands-on knowledge and experience of JavaScript, XML, and XSL stylesheets, web services
- Hands on Experience with Discovery
- Achieve accurate and reliable CI data management
- Develop, document, and implement CI data governance processes and procedures for effectively managing CI data
- Ensure CI data is properly maintained and is available when and where it's needed
- Develop and monitor CI data health reports / dashboards and resolve any issues
- Ensure the quality of the CMDB data is maintained and that target metrics are established and met, resolving issues in a timely manner
- Proactively identify CI classes, attributes, and relationship types that are required
- Proactively identify and resolve CI data, metric, process, or functionality gaps in the CMDB
- Ensure the CIs are created or updated using only approved processes and procedures
- Develop, document, and implement CI data audits and address any issues that arise
Preferred Skills:
- Strong analytical and problem-solving skills
- Effective communication and interpersonal skills
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