Service Delivery Expert
1 week ago
Coders Brain Technology Private Limited is seeking a highly skilled SAP Service Management Consultant to join our team. As a seasoned professional with extensive experience in designing, implementing, and optimizing service management solutions within SAP, you will play a critical role in leading complex service management projects and delivering tailored solutions that align with our organizational goals.
Key Responsibilities:
- Design, configure, and implement SAP Service Management modules, including Customer Service (CS) and S/4HANA Service.
- Collaborate with business stakeholders to gather requirements, define processes, and deliver solutions.
- Develop and optimize service processes, including service contracts, warranty management, field service, and repair processing.
- Ensure seamless service operations through effective integration with other SAP modules and third-party systems.
- Provide technical leadership and mentorship to team members.
- Conduct user training, change management, and post-go-live support for SAP service solutions.
- Develop and maintain comprehensive documentation.
Requirements:
- 15+ years of hands-on experience in SAP Service Management implementations and support.
- In-depth knowledge of SAP CS, SAP PM (Plant Maintenance), or S/4HANA Service modules.
- Expertise in service processes, including service orders, notifications, billing, and warranties.
- Strong understanding of integration points between service modules and other SAP components.
- Proficiency in SAP tools and technologies such as Fiori, OData, and UI5.
- Excellent troubleshooting and problem-solving skills in SAP environments.
- Strong communication and stakeholder management abilities.
Benefits:
- Competitive salary range of ₹ 25 lakhs - ₹ 40 lakhs per annum.
- Opportunity to work on advanced SAP S/4HANA service management projects.
- Professional development and certification support.
- Flexible working options, including remote opportunities.
- Collaborative and innovative work culture.
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