Service Delivery Expert

1 week ago


Pune, Maharashtra, India Growel Softech Pvt. Ltd. Full time
Job Description

Growel Softech Pvt. Ltd. is a German-based MNC organization looking for an IT Service Owner in Pune. The successful candidate will be responsible for monitoring and maintaining the service, performing updates, and responding to customer queries.

Responsibilities
  • Ensure the service meets the SW factory defined service level agreement.
  • Update the service when new versions are available from the supplier.
  • Provide technical support to customers regarding the service.
  • Assist the SW factory in renewing licenses annually.
Qualifications

To be considered for this role, you should have:

  • Strong expertise in Python and C++ programming languages.
  • Knowledge of static code analysis and coverage tools.
  • Experience with Coverity or similar commercial static analysis tools.
  • Understanding of Continuous Integration and commonly used tools.
Estimated Salary

The estimated salary for this role is ₹15,00,000 - ₹22,00,000 per annum, depending on experience.



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