Chat Support Specialist

1 week ago


Kurnool, Andhra Pradesh, India beBeeCustomerService Full time ₹ 7,50,000 - ₹ 10,20,000

Chat Support Professional

A unique opportunity for freshers and experienced candidates to join a global leader in customer experience management.

Job Description:

We are seeking highly skilled Chat Support Professionals who can handle customer queries through chat in a professional and timely manner.

Key Responsibilities:

  • Provide accurate information regarding products/services.
  • Resolve customer concerns efficiently while ensuring customer satisfaction.
  • Document all interactions in the system as per company policies.
  • Follow standard procedures and guidelines while troubleshooting.
  • Collaborate with internal teams for issue resolution when needed.

Required Skills and Qualifications:

  • Education: Undergraduate / Graduate in any discipline.
  • Communication Skills: Excellent written English communication is mandatory.
  • Ability to multi-task and handle pressure in a fast-paced environment.
  • Prior BPO/chat support experience is an added advantage.

Benefits:

  • Free cab facility (home pickup & drop)

About Us:

We are a top global organization that offers a rewarding career in digital customer service. If you have excellent communication skills and are comfortable working in a fast-paced environment, we encourage you to apply for this role.



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