BMC Helix Operations Management Consultant
4 weeks ago
BMC Helix Operations Management Consultant Role Summary:
At BMC Software, we're committed to helping our customers achieve their goals through innovative solutions and exceptional service. As a BMC Helix Operations Management Consultant, you'll play a critical role in delivering high-quality support to our customers, ensuring their success with our products and services.
Key Responsibilities:
- Provide expert-level technical support for BMC Helix Operations Management, including troubleshooting, configuration, and customization.
- Collaborate with customers to understand their needs and develop tailored solutions to meet their requirements.
- Work closely with internal teams to ensure seamless delivery of support services and identify opportunities for process improvements.
- Stay up-to-date with the latest product features and technologies to provide informed guidance to customers.
- Develop and deliver training programs to enhance customers' skills and knowledge in using BMC Helix Operations Management.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 6-9 years of experience in IT, with a focus on operations management and support.
- Proven expertise in BMC Helix Operations Management, including configuration, customization, and troubleshooting.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
- Strong analytical and problem-solving skills, with the ability to resolve complex technical issues.
BMC Software Values:
We're committed to creating a diverse and inclusive workplace that values creativity, innovation, and collaboration. Our team members are passionate about delivering exceptional results and making a positive impact on our customers' lives. If you're a motivated and talented individual who shares our values, we encourage you to apply for this exciting opportunity.
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