Technical Support Specialist

2 weeks ago

Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000
Technical Support Representative Job Description

The primary role of this position is to handle outbound international voice calls for technical support. As a representative, you will be responsible for communicating effectively with customers using flawless vocabulary and a neutral accent.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely manner.
  • Communicate clearly and concisely to ensure that customer needs are met.
  • Work collaboratively as part of a team to achieve set goals and targets.

Requirements:

  • Flawless vocabulary and a neutral accent.
  • Excellent communication skills in English.
  • Goal-oriented and energetic approach.
  • Positive attitude and ability to work under pressure.

Eligibility Criteria:

  • Minimum qualification: High School Pass.
  • Good communication skills in English.
  • Basic computer knowledge.
  • Any specialization, graduate or undergraduate degree.

Additional Information:

Confidentiality is ensured for all candidate information as per EEO guidelines.

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