Technical Support Services Specialist

5 hours ago

Kolkata, West Bengal, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000
Technical Support Role Overview

We are seeking a dedicated Technical Support Specialist to provide exceptional assistance to clients. This role involves delivering high-quality technical support and troubleshooting services to ensure customer satisfaction.


Key Responsibilities:
  • Respond to client support requests in a timely manner
  • Diagnose and resolve technical issues efficiently
  • Document issues and resolutions for knowledge base contribution
  • Collaborate with cross-functional teams to enhance product performance

Required Skills and Qualifications
  • Technical Support and Troubleshooting expertise
  • Analytical skills for effective issue diagnosis
  • Excellent customer support and communication skills
  • Ability to work independently and remotely
  • Prior experience in IT, Computer Science, or related field preferred

Benefits of Joining Our Team

This is an exciting opportunity to be part of a dynamic team driving digital transformation. We offer a remote work arrangement, which allows you to work from the comfort of your own space while still being an integral part of our organization.

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