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IT Specialist

2 weeks ago

Kolkata, West Bengal, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview:

We are seeking a highly skilled IT specialist to provide technical support to users and ensure minimal disruption to the IT environment.

Key Responsibilities:

  • Provide technical assistance to users via various communication channels
  • Setup and configure Client iOS devices (MacBook/System)
  • Install and troubleshoot software and hardware issues
  • Document all technical issues and resolutions
  • Firmware and driver testing/updating
  • Troubleshoot Client networks
  • Train users on new software and technologies
  • Perform backup and disaster recovery activities

Requirements:

  • Excellent customer service skills
  • Good analytical and problem-solving skills
  • Ability to learn new technologies quickly
  • Strong time management and prioritization skills
  • Good communication and documentation skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary package and benefits
  • Ongoing training and development opportunities
  • The chance to work with a dynamic company