Technical Support Specialist

15 hours ago

Kolkata, West Bengal, India beBeeMicrosoft Full time ₹ 25,00,000 - ₹ 50,00,000
About the Role

We are seeking a Technical Support Specialist to provide first-line technical support for Microsoft 365 services and desktop environments.

This role involves troubleshooting, resolving IT issues, ensuring a smooth end-user experience across our organization. The ideal candidate will have good communication skills and knowledge of Office 365 admin portals.

Key Responsibilities
  • Serve as the first point of contact for IT support via email, phone, or ticketing system.
  • Provide basic troubleshooting for Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive).
  • Support desktop environments: Windows OS, device setup, drivers, and peripheral support.
  • Assist with user account management in Azure AD / Office 365 (password resets, license assignment, MFA setup).
  • Escalate complex issues to L2 engineers while documenting troubleshooting steps.
  • Maintain accurate logs of issues and solutions in the ticketing system.
  • Provide end-user guidance on IT policies, best practices, and security awareness.

  • Technical Support Specialist

    1 week ago

    Kolkata, West Bengal, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Technical Support SpecialistWe are seeking a skilled technical support specialist to deliver exceptional customer experiences through expert technical assistance. This role requires a strong technical background, excellent problem-solving skills, and a passion for customer service.Key Responsibilities:Provide timely and effective technical support...

  • Be a Game-Changer as a Technical Support Specialist

    4 days ago

    Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Technical Support SpecialistWe are seeking a highly skilled and motivated Technical Support Specialist to join our team.

  • Technical Support Specialist

    5 days ago

    Kolkata, West Bengal, India beBeeTechnical Full time ₹ 19,96,200 - ₹ 25,45,300

    Job Title: Technical Support SpecialistThis role involves providing ongoing technical support and maintenance for production and development systems and software products. The successful candidate will be responsible for troubleshooting issues, implementing technology solutions, and ensuring the smooth operation of configured services across various...

  • Technical IT Support Expert

    4 days ago

    Kolkata, West Bengal, India beBeeCloudStorage Full time ₹ 60,00,000 - ₹ 80,00,000

    IT Support SpecialistWe are seeking a highly skilled and detail-oriented IT support specialist to join our team.The ideal candidate will possess experience in IT support, cloud storage, and website management. They will be responsible for providing remote technical support, streamlining email management, and maintaining data security.Key Responsibilities:

  • Technical Support Services Specialist

    15 hours ago

    Kolkata, West Bengal, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000

    Technical Support Role OverviewWe are seeking a dedicated Technical Support Specialist to provide exceptional assistance to clients. This role involves delivering high-quality technical support and troubleshooting services to ensure customer satisfaction.Key Responsibilities:Respond to client support requests in a timely mannerDiagnose and resolve technical...

  • IT Specialist

    6 days ago

    Kolkata, West Bengal, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Overview:We are seeking a highly skilled IT specialist to provide technical support to users and ensure minimal disruption to the IT environment.Key Responsibilities:Provide technical assistance to users via various communication channelsSetup and configure Client iOS devices (MacBook/System)Install and troubleshoot software and hardware issuesDocument...

  • Technical Support Representative

    1 week ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,15,000

    Job Description">As a Technical Support Specialist, you will be the frontline representative for consumer products. Your primary responsibility is to assist customers with technical issues related to windows software, hardware, and services.You'll provide timely and effective solutions, ensuring a positive customer experience.",

  • Technical Desktop Support Expert

    2 days ago

    Kolkata, West Bengal, India beBeeDesktopSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    Desktop Support SpecialistWe seek a skilled and experienced Desktop Support Specialist to fill this key role at our organization.Key Responsibilities:Provide technical support for desktop computers, printers, and troubleshoot various technical issues.Ensure smooth operation of hardware and software, and assist employees with technical problems.Required...

  • Sales Technical Support Specialist

    7 days ago

    Kolkata, West Bengal, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title:Sales Technical Support SpecialistDetailed Description:This role involves providing technical support for sales and distribution functions in Oracle EBS R12. The ideal candidate will have experience in troubleshooting production issues, implementing effective resolutions, and managing inbound/outbound interfaces.Mandatory Skills:Oracle EBS...

  • Senior Technical Support Specialist

    2 days ago

    Kolkata, West Bengal, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Senior Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. The ideal candidate will have a strong background in Cisco UCCE / UCCX / PCCE solutions, 3rd party Call recording platforms, and basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Key Responsibilities:Create MACD's in...