IT Asset Manager

1 day ago

Tirupati, Andhra Pradesh, India beBeeItAm Full time ₹ 90,00,000 - ₹ 1,20,00,000

We are seeking a highly skilled IT Asset Management professional to lead the implementation and optimization of our IT asset lifecycle using ServiceNow.

The ideal candidate will have extensive experience in managing and maintaining ServiceNow Hardware Asset Management and Software Asset Management modules, ensuring compliance, cost optimization, and efficient asset tracking.

  • Responsibilities include implementing and maintaining the ServiceNow HAM module, managing asset lifecycle from procurement to disposal, establishing workflows for asset requests, approvals, deployments, and returns, and maintaining an accurate Configuration Management Database (CMDB) for hardware assets.
  • Key qualifications include 5-7 years of experience in IT Asset Management, hands-on experience with ServiceNow HAM and SAM processes & modules, knowledge of ITIL processes, especially asset and configuration management, and experience with CMDB configuration and management.

Candidates must be proficient in creating and managing custom scripts, workflows, and integrations using JavaScript and other relevant languages, implement and configure SAM and HAM modules to meet organizational needs, integrate ServiceNow with external systems via REST, SOAP, JDBC, and other technologies, and possess strong understanding of software licensing models.

Bonus points for certifications like ServiceNow Certified Implementation Specialist – HAM or SAM, ITIL Foundation Certification, or Certified Asset Management Professional (CAMP).

Key Responsibilities:
  • Hardware Asset Management (HAM):
    • Implement and maintain the ServiceNow HAM module.
    • Manage asset lifecycle from procurement to disposal, ensuring accurate tracking of hardware assets.
    • Establish workflows for asset requests, approvals, deployments, and returns.
    • Maintain an accurate Configuration Management Database (CMDB) for hardware assets.
    • Develop asset audit processes to ensure data accuracy and compliance.
  • Software Asset Management (SAM):
    • Configure and maintain the ServiceNow SAM module.
    • Track and manage software licenses, subscriptions, and usage across the organization.
    • Ensure compliance with software licensing agreements and avoid audit risks.
    • Optimize software spending by identifying unused licenses and ensuring efficient allocation.
    • Generate compliance and usage reports for stakeholders and audits.
Required Skills and Qualifications:
  • 5-7 years of experience in IT Asset Management.
  • Hands-on experience with ServiceNow HAM and SAM processes & modules.
  • Knowledge of ITIL processes, especially asset and configuration management.
  • Experience with CMDB configuration and management.
Benefits:
  • Proficiency in creating and managing custom scripts, workflows, and integrations using JavaScript and other relevant languages.
  • Implement and configure SAM and HAM modules to meet organizational needs.
  • Integrate ServiceNow with external systems via REST, SOAP, JDBC, and other technologies.
  • Strong understanding of software licensing models.
Others:
  • Bonus points for certifications like ServiceNow Certified Implementation Specialist – HAM or SAM, ITIL Foundation Certification, or Certified Asset Management Professional (CAMP).

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