Strategic Leader
2 weeks ago
Mirketa Software Pvt. Ltd. is seeking a seasoned professional to lead its Offshore Delivery Operations as a Vice President. This strategic role requires a vision-driven leader to oversee the successful delivery of client projects and Mirketa products from its Offshore Centres in Noida and Bangalore.
Key Responsibilities- Lead all engineering and non-engineering teams, ensuring the efficient delivery of client projects and Mirketa products.
- Manage a high-performing functional consulting team, capable of running client discovery workshops remotely and in-person with client teams in US and Europe.
- Oversee a high-performing technical team, comprising Engineers and Test Engineers, delivering well-designed technical solutions in Salesforce, NetSuite, ServiceNow, Azure, AWS, Mobile Development, eCommerce Platforms, and other related technologies.
- Manage a team of Program Managers and Project Managers, leading complex, fast-moving projects.
- Ensure the successful delivery of client projects, working closely with the Offshore PMO team to establish best practices for Delivery and Technical Design.
- Manage project P&L, create statements of work, amendments, and client contracts, and work with Accounting to ensure accurate and timely project billing.
- Collaborate with the Sales team on pre-sales activities, participating in Sales calls as a Salesforce solutioning expert.
- Develop a team of Salesforce Solution Consultants to lead discovery work and provide input on Organizational Structure.
- Manage a 200+ people team, ensuring each team member has a career plan and is being groomed to reach their top potential.
- Lead emerging leader groups, grooming them into leaders who can take broader responsibilities.
- Take ownership of RFP responses, coach/mentor team members on Planning, Communication, P&L Management, Team Management, and other skills required for project success.
- Lead client workshops for requirements and process discovery as needed.
- Lead Operations, HR, and Hiring teams, bringing in best practices on People Management, Engineering Practices, and Project Management Practices.
- Review and provide guidance for business processes documentation, system requirements, and ongoing development.
- Participate in reviews and demos with clients to track development progress.
- Create and review project execution plans, manage development projects, and establish organization-wide metrics.
- 15+ years of experience in the industry.
- Experience managing a team of 100+ people in previous roles.
- Experience working as a senior solution consultant in onshore-offshore projects.
- Experience grooming junior team members.
- Extensive experience with Agile project management practices.
- Experience setting up metrics for a delivery organization.
- Technical background, preferably with hands-on development experience in early stages of your career.
- Excellent written and oral communication, executive presence, and ability to read rooms and situations.
- Experience leading large client meetings to drive discovery sessions for complex projects.
- Experience documenting client requirements using Business Workflows, ER Diagrams, UML Models, Epics, and Stories.
- Experience setting up best practices for Development and Testing teams.
- Experience working on SaaS product implementations, including Salesforce, Workday, ServiceNow, Microsoft Dynamics, and other related technologies.
- Experience managing large enterprise clients (Fortune 1000 companies).
- Experience in the Salesforce ecosystem is highly desirable.
- Excellent meeting facilitation and presentation skills.
- Comfortable working in a small startup environment with limited resources.
- Ability to work under pressure with tight timelines.
- Ability to think of solutions and influence people towards solutions.
- Nice to have: Salesforce Consultant certifications.
Mirketa Software Pvt. Ltd. offers a dynamic work environment, opportunities for career growth, and a chance to work on challenging projects. The company is committed to providing the best possible experience for its employees and clients.
How to ApplyInterested candidates should submit their resumes and cover letters to [insert contact information]. We look forward to hearing from you.
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