New Hire Experience Specialist

4 days ago

Bengaluru, Karnataka, India beBeeOnboarding Full time ₹ 6,00,000 - ₹ 11,00,000
Job Description

The Onboarding Ambassador is responsible for providing critical support to candidates, hiring managers, and stakeholders to facilitate a world-class onboarding experience.

This role involves partnering with Talent Acquisition team members, Site Training, and Site HR Leadership to educate and engage new employees during the onboarding process.

  • Prepare, coordinate, and facilitate the initial two-day New Hire Orientation (NHO) process for all agent-level classes.
  • Establish rapport through early relationship building by reaching out to candidates and extending welcome messages within 24 hours of offer letter acceptance.
  • Facilitate weekly conversations with new hires, utilizing multiple channels of outreach to ensure engagement and excitement.
  • Welcome newly hired employees and execute the engagement plan throughout the onboarding journey, ensuring a great experience for new employees and a smooth start into their role.
  • Craft and send communication about company policies, onboarding agendas, equipment delivery, company website navigation, training, and other relevant items as necessary.
  • Maintain a working knowledge of client equipment requirements and setup needs to ensure all new hires receive and configure all tools for a successful onboarding experience.
  • Ensure new hires have technical assistance to properly set up hardware, software, and distribute manuals, passwords, and guidelines as needed.
  • Monitor completion of new hire onboarding policies and documentation.
  • Align new employees with managers and teams, communicate involvement procedures to all stakeholders.
  • Provide reporting and project updates to stakeholders.
  • Utilize, track, and maintain data, ensuring accuracy for each new hire class.
  • Bring forward recommendations on process improvements to achieve efficiency and standardization.

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