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ServiceNow Technical Architect

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Jamnagar, Gujarat, India beBeeSkillset Full time ₹ 15,00,000 - ₹ 25,00,000
**Job Title: ServiceNow Lead / Admin**Location: Remote | Full-time | Overlap: 4–5 hours PST (9:30 PM–2:30 AM IST)**Key Responsibilities:**
  • Manage configurations, catalog items, flows, and SLAs
  • Lead KT sessions, audits, and configuration governance
  • Drive automation, performance tracking, and cross-functional workflows
  • Ensure audit readiness and support compliance efforts
  • Coordinate with vendors and internal teams for roadmap planning
**Requirements:**
  • 7+ years' experience with ServiceNow modules
  • Expertise in Flow Designer, scripting, ACLs, and integration
  • Strong experience with metrics, SLAs, upgrades, scoped apps, and data handling
**ServiceNow Lead Job Description:

This role involves leading system administration, platform upgrades, automation, catalog design, workflow optimization, and stakeholder engagement across HR, IT, and Facilities.

The ServiceNow Lead will be responsible for managing configurations, catalog items, flows, and SLAs. This includes leading KT sessions, audits, and configuration governance, as well as driving automation, performance tracking, and cross-functional workflows.

The ideal candidate will have 7+ years of experience with ServiceNow modules, expertise in Flow Designer, scripting, ACLs, and integration, and strong experience with metrics, SLAs, upgrades, scoped apps, and data handling.

The ServiceNow Lead will work closely with vendors and internal teams to plan the roadmap and ensure audit readiness and support compliance efforts.