
Customer Success Manager
3 days ago
Customer Success Manager
About the Role:
We are seeking a highly skilled and motivated Customer Success Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with our customers to ensure their continued satisfaction and success.
Key Responsibilities:
- Develop and execute tailored plans to retain and grow customer relationships.
- Collaborate with cross-functional teams to provide proactive support and solutions to customer needs.
- Identify opportunities to increase revenue through upselling and cross-selling.
- Maintain accurate records of customer interactions and progress towards goals.
Requirements:
- Proficiency in English communication and written skills is mandatory.
- Prior experience in sales or customer-facing roles is preferred.
- Exceptional problem-solving and analytical skills with attention to detail.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Perks:
- A competitive salary range of 4-6 lakhs per annum.
- A collaborative and dynamic work environment.
- Ongoing training and development opportunities.
What We Offer:
- A chance to work with a young and ambitious team.
- The opportunity to make a meaningful impact on our customers' success.
- A supportive and inclusive company culture.
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