Customer Relationship Manager

6 days ago

Vizag, Andhra Pradesh, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Relationship Role

This role is ideal for a skilled professional looking to excel in customer service and relationship management.

The successful candidate will act as the primary point of contact for customers, handling queries and providing accurate resolutions. They will build and maintain strong relationships with customers, ensuring high satisfaction levels.

The home-buying process requires effective communication and guidance from the customer's dedicated specialist. This individual will assist clients through documentation and post-sales support.

Key Responsibilities:

  • Act as the primary point of contact for customers, handling queries and providing accurate resolutions.
  • Build and maintain strong relationships with customers, ensuring high satisfaction levels.
  • Assist in the home-buying process, guiding customers through documentation and post-sales support.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 2+ years of experience in customer relationship management, preferably in real estate or housing projects.
  • Strong interpersonal and negotiation skills to build and maintain customer relationships.
  • Excellent verbal and written communication skills in English and Hindi.

Why This Role?

This is an excellent opportunity to work on a state government-backed affordable housing project, offering career growth prospects in the real estate sector. The successful candidate will thrive in a positive and professional work environment.

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