Customer Relationship Management Specialist

6 days ago


Vizag, Andhra Pradesh, India beBeeRetention Full time ₹ 12,00,000 - ₹ 20,00,000
Job Title: CRM Manager

Foster customer loyalty and retention as a CRM Manager in a dynamic team. Develop and implement customer relationship strategies to drive business growth.

  • Duties:
  • Analyse customer data to inform marketing initiatives.
  • Manage CRM software to streamline sales and marketing processes.
  • Coordinate with sales and marketing teams to achieve business objectives.
  • Ensure exceptional customer service to build strong relationships.
  • Work on market segmentation to identify new opportunities.
  • Collaborate with project management to drive continuous improvement.
Requirements:
  • Skills:
  • Strong analytical skills for data analysis and insights.
  • Excellent communication skills for effective customer interaction and team collaboration.
  • Experience in sales and market segmentation.
  • Familiarity with CRM platforms (WebEngage, MoEngage, etc).
  • Proven ability to work in a fast-paced environment.
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Familiarity with CRM software and tools.


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