ServiceNow Technical Expert

6 hours ago

Chennai, Tamil Nadu, India beBeeServiceNow Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Mizuho Global Services aims to foster a culture of ethical values and diversity.

Our growth is guided by three key pillars: Mutual Respect, Discipline, and Transparency.

This role offers exposure to leading-edge technology, opportunities for career advancement, and the chance to work with passionate leaders and mentors.

  • We are seeking an experienced ServiceNow Architect to lead the design, development, and governance of the ServiceNow platform.
Key Responsibilities:
  • Define and maintain the ServiceNow architecture, ensuring alignment with enterprise IT strategy and best practices.
  • Design scalable, high-performing ServiceNow solutions across modules.
  • Establish and enforce platform design standards, development guidelines, and governance controls.
Solution Design & Delivery:
  • Translate business requirements into functional and technical architecture using ServiceNow capabilities.
  • Lead end-to-end implementation of workflows, integrations, and automation.
  • Guide module implementations, customizations, and enhancements.
Stakeholder Management:
  • Collaborate with cross-functional teams to assess current usage, identify gaps, and design improvements.
  • Present architecture decisions and roadmaps to executives and stakeholders.
  • Serve as SME on the ServiceNow Platform.
  • Performance, Security & Compliance:
  • Ensure platform health, performance tuning, security design, and adherence to compliance standards.
  • Conduct periodic platform audits and participate in risk assessments and disaster recovery planning.
Mentorship & Leadership:
  • Provide technical leadership and mentorship to ServiceNow developers and administrators.
  • Contribute to hiring, onboarding, and training of ServiceNow team members.

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