Sales and Support Ambassador for Traditional Clothing E-commerce
3 weeks ago
Nerige Story is an innovative e-commerce company dedicated to reimagining traditional Indian clothing. We are seeking a skilled Sales and Support Ambassador to manage sales and support conversations across various platforms, including social media and WhatsApp.
Responsibilities:
- Respond to all incoming enquiries on social media and other chat-based business platforms
- Address customer support and service requests in a timely manner
- Handle sales conversations with a focus on closing deals
- Manage email correspondence for customer exchanges and returns
- Work flexible shifts, including evenings (3 pm - 12 am)
Requirements:
- Minimum 1-2 years of relevant experience in customer support or chat support
- Self-motivation and ability to work independently
- Proficiency in Microsoft Office suite (Excel, Word, PowerPoint, etc.)
- Bachelor's degree
Compensation: As per industry standards.
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