Customer Experience Specialist

1 day ago

Salem, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 30,000

Job Title: Customer Experience Specialist

We are seeking a skilled Customer Experience Specialist to join our team.

About the Job:

As a Customer Experience Specialist, you will be responsible for providing exceptional customer service via chat support.

Your primary goal will be to resolve customer inquiries efficiently and effectively while maintaining high service quality and customer satisfaction.

Key Responsibilities:

  • Respond to customer queries via chat support
  • Deliver accurate and professional resolutions
  • Handle multiple conversations efficiently
  • Maintain high service quality and customer satisfaction

Requirements:

To succeed in this role, you should have:

  • Excellent written English skills
  • A customer-first attitude
  • HSC or graduate-level education
  • At least 6 months of experience in customer service (chat preferred)

What We Offer:

We offer a competitive compensation package that includes a salary up to ₹30,000 Inhand based on your experience and last drawn salary.

You will work on a day shift with a perfect work-life balance and have opportunities for career growth in customer experience and digital support.

Working Conditions:

This is a non-voice process (chat only), and you will not face any calling pressure.

You must be ready to work from our office in Andheri (Marol) and be available to start immediately.

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