Operational Associate, Process Excellence

3 weeks ago


Bengaluru, Karnataka, India ASSPL - Karnataka Full time

About the Role:

At ASSPL - Karnataka, we strive to be a leader in customer-centric operations. As an Operational Associate - Process Excellence, you will play a vital role in ensuring seamless customer experience by ensuring timely and quality delivery of orders. The processes at the facility are largely manual, involving a large number of associates, and one of the most critical roles is that of an Operational Associate who mentors/guides associates towards meeting customer expectations by following standard work practices, keeping safety & quality in mind.

Key Responsibilities:

  1. Manage and monitor associate performance, productivity, quality, and safety.
  2. Prepare and implement training and development plans for associates.
  3. Conduct 4M and 5S audits for workstations on a daily basis.
  4. Stand-in for Area Manager as required.

Requirements:

  • 1+ year of Microsoft Office products and applications experience.
  • Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach.
  • Flexible schedule/shift/work area, including weekends, nights, and/or holidays.

About Us:

ASSPL - Karnataka is a highly data-driven company passionate about its customers. We believe in innovation and creativity, and every day we solve complex technical and business problems with ingenuity and simplicity. We're making history, and the good news is we've only just begun.



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