Director of Quality and Operational Excellence
1 month ago
Job Summary
The Quality and Operational Excellence Associate Director at Vertex provides strategic leadership to drive operational efficiency and excellence within the cell and gene therapy business unit. This role focuses on process improvement and collaboration across functions to drive collective learning and operational excellence.
Key Responsibilities:
- Collaborate with cross-functional teams to drive process improvements and operational excellence.
- Develop and implement strategies to improve operational efficiency and reduce costs.
- Lead the complaints process, including reconciliation, training, and sample management.
- Work with global quality and functional areas to ensure processes are scalable and flexible.
- Identify opportunities for improvement and implement changes to enhance productivity and efficiency.
Requirements:
- Bachelor's degree in a scientific discipline or related field.
- Typically requires 8 years of experience or the equivalent combination of education and experience.
- Continuous improvement experience, such as six sigma or lean.
- Strong technical knowledge, including complaint process, risk management, and quality governance.
- Ability to lead improvement projects and project teams.
- Excellent communication and coaching skills.
Work Arrangement:
This role is hybrid-eligible, allowing you to work remotely up to two days per week or select on-site with ad hoc flexibility.
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