Operational Excellence Associate
6 days ago
Job Summary
We are seeking a highly motivated and analytical Operational Excellence Associate to support our Amazon India business. This role will involve working closely with sellers and Amazon teams to improve operational performance and supply chain excellence.
Main Responsibilities
- Handle day-to-day volumes of assigned tasks and ensure SLAs are met per quality standards.
- Deliver on multiple deadlines and priorities compulsively as a self-directed individual in a fast-paced, ambiguous environment.
- Develop and update reporting focused on key operational performance indicators.
- Responsible to manage tactical planning and drive execution of assigned tasks.
- Ensure seller/vendors operational performance delivery inline with targets.
- Retrieve and analyze data using Excel, Access, SQL or other data management systems.
- Monitor project execution and ensure delivery to quality and target date levels, ensuring overall program integrity.
Requirements
Bachelor's degree in supply chain management, operations, engineering, analytics or related field.
Fluency in English (writing, speaking, reading).
Experience with Microsoft Office products and applications.
Experience with Excel.
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