Global Incident Resolution Specialist

Incident Management Role Overview At LotusFlare, we seek an experienced Incident Resolution Specialist to manage critical incidents and drive seamless service restoration. Key Responsibilities: Manage critical incidents, facilitate triage of issues, and engage technical support teams for service restoration. Ensure consistent ITIL-aligned...

Overview  At LotusFlare, we are seeking a highly skilled Global Crisis Resolution Specialist to join our team. This individual will be responsible for managing critical incidents and ensuring seamless service restoration across regions.Job Summary  As a Global Crisis Resolution Specialist, you will be the key point of contact for resolving complex IT...

Role SummaryLotusFlare is seeking an experienced Incident Manager to join our team. As an Incident Manager, you will be responsible for managing critical incidents, facilitating triage, and engaging technical support teams. Your primary goal will be to ensure seamless service restoration and effective communication with stakeholders.Key...

As a key member of the Fujitsu team, the Service Process Specialist plays a critical role in ensuring the effective management of incidents, changes, and problems.Responsibilities include monitoring and recording information, adhering to procedures, and escalating issues as necessary to deliver required service levels.The ideal candidate will have excellent...

Job Title: ITIL Incident Management SpecialistLocation: [Pune, India]Department: IT ServicesReports To: IT Service Management LeadPosition Overview:The ITIL Incident Management Specialist oversees the incident management process to ensure timely resolution of IT service disruptions and minimize business impact. This role involves coordinating between various...

Job OverviewThe Global HRIS Integration Specialist will collaborate with the Global HRIS Integration Lead to build and maintain integrations between HR applications and other systems/vendors.This role will be responsible for implementing end-to-end integration solutions that successfully move and integrate HR-related data among various organizations and...

As a Case Resolution Specialist at Practicology, you will be responsible for addressing various issues related to product listings, inventory management, and customer service on Amazon Seller Central and other marketplaces.Key Responsibilities:Initiate cases and ensure accurate documentation, including relevant information and attachments.Monitor case status...

Job Title: Support AnalystJob Summary: We are seeking a highly skilled Support Analyst to join our team at PRGX Global, Inc. As a Support Analyst, you will play a crucial role in resolving financial claims and ensuring the highest quality of work.Key Responsibilities:Resolving financial claims in a timely and accurate mannerConducting duplicates and...

About Tata Consultancy ServicesTata Consultancy Services is a global leader in IT services and consulting. We enable our customers to succeed in an increasingly digital world.Job OverviewThe successful candidate will be responsible for providing technical support for the application, ensuring its stability and performance. The role requires strong analytical...

Network Infrastructure Specialist RoleAs a Network Infrastructure Specialist at NTT DATA, you will be responsible for providing a managed service to clients to ensure their IT infrastructure and systems remain operational.Key Responsibilities:Proactively identify and resolve technical incidents and problems.Restore service to clients by managing incidents to...

As a Financial Account Resolution Specialist at UPS India, you will play a vital role in ensuring the smooth resolution of customer payment issues.Key Responsibilities:Job Duties:Identify and resolve basic and routine payment-related issues impacting customer accountsEffectively communicate with customers to understand their payment concerns and provide...

Senior Associate, Production Services Application Support Analyst IIBecome a part of our innovative team at The Bank of New York Mellon Corporation.We are seeking an experienced Global IT Support Specialist to join our Corporate Engineering team in Pune, India. This is a hybrid role that offers the opportunity to work from home and collaborate with our...

At MICHELIN, we are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for managing incidents and service requests in a timely and efficient manner.About the RoleThis is an exciting opportunity to work with a leading global tire manufacturer and contribute to the success of our operations. As a Technical...

Job DescriptionWe are seeking a highly skilled Senior Client Resolution Specialist to join our team at AuthBridge. This is an excellent opportunity for someone who is passionate about delivering exceptional client experiences and resolving complex issues.About the RoleIn this role, you will be responsible for managing end-to-end client queries, ensuring...

AltaReturn is a leading provider of software solutions for the Private Capital and Credit markets. We help eliminate boundaries between systems, information, and people.About the RoleWe are seeking an experienced Customer Advocacy Specialist to join our team. The ideal candidate will have 10+ years of experience in a technical support environment, handling...

The Cloud Operations Specialist role at Acoustic involves providing technical support for the Acoustic SaaS Product Suite. This includes maintaining overall service and system uptime, responding to internal customer service requests, and resolving production incidents by following documented runbook procedures.As a Cloud Operations Specialist, you will...

About the Role:We are seeking a highly skilled and experienced Senior Customer Advocacy Specialist to join our team at AltaReturn. As a Senior Customer Advocacy Specialist, you will be responsible for coordinating and facilitating bridges for critical and high incidents, ensuring timely resolution and effective communication.Key Responsibilities:Proven...

ResponsibilitiesManage critical incidents, facilitate triage of the issues, and engage the relevant technical support teams. Coordinating service restoration activities and communicating all relevant details to key business and client stakeholders.Ensure that ITIL-aligned Incident Management processes are followed so that actions are consistent throughout...

About the RoleWe are seeking a highly skilled Global Networking Expert to join our team as a Network Infrastructure specialist. This role involves providing managed services to clients, ensuring their IT infrastructure and systems remain operational through proactive monitoring, incident identification, investigation, and resolution.Key...

Job Title: Flexcube Support SpecialistJob Summary: We are seeking a skilled Flexcube Support Specialist to join our team at Clover Infotech Private Limited. The successful candidate will be responsible for providing technical support and assistance to our business users.Technical Support: Provide technical support and assistance to business users on FCR and...