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2 days ago
As a key member of our organization, the primary responsibility of this role is to design, implement and oversee training programs that drive consistent service excellence and operational efficiency across multiple properties. This position ensures that all assigned hotels receive high-quality training tailored to meet their unique needs and brand standards.
Key Responsibilities:- Develop comprehensive training strategies for onboarding, guest service, compliance, and operations.
- Customize training content to reflect the culture and specific requirements of each property while maintaining overall brand alignment.
- Implement blended learning solutions including in-person, virtual, and e-learning formats.
- Maintain consistency in training quality across all properties.
- Bachelor's degree in Human Resources or related field (desired).
- Minimum 3-5 years of experience in training within the hospitality industry, preferably with multi-property exposure.
- Strong presentation, facilitation, and communication skills are essential for success in this role.
- Ability to create engaging and impactful training content.
- Effective project management and organizational skills.
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SAP Training Professional
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