
Advanced Technical Support Professional
16 hours ago
We are seeking highly skilled technical support experts to join our team. The successful candidate will have a strong background in IT, excellent problem-solving skills, and a customer-focused approach.
Key Responsibilities:- Provide second and third-level technical support to customers, resolving complex issues and ensuring customer satisfaction.
- Collaborate with other teams, including engineering and product teams, to identify and resolve technical issues.
- Manage and prioritize support tickets, ensuring timely and effective resolution of customer issues.
- Document and communicate technical solutions and best practices to customers and internal teams.
- Continuously monitor and improve support processes, tools, and systems to enhance the customer experience.
- Bachelor's degree in computer science or related field.
- 1-2 years of experience in technical support, with a focus on providing L2/L3 support.
- Strong technical background, with expertise in one or more of the following areas: ETLs, databases, AWS cloud technologies.
- Excellent analytical and troubleshooting skills, with the ability to analyze and resolve complex technical issues.
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Advanced Technical Support Specialist
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Dombivli, Maharashtra, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000Job OverviewWe are seeking a highly skilled technical professional to join our team as a Senior Service Desk Agent. In this role, you will be responsible for delivering exceptional IT support services to our global user base.Main ResponsibilitiesServe as a senior point of contact for IT support requests via phone, email, and chat with a calm, confident, and...
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Technical Support Professional
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Dombivli, Maharashtra, India beBeetechnical Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This role is responsible for providing top-notch technical assistance to our clients, ensuring their IT needs are met efficiently and effectively.Responsibilities:
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Technical Support Professional
2 days ago
Dombivli, Maharashtra, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000About the RoleAs a Technical Expert, you will be responsible for delivering exceptional technical assistance to our clients, ensuring their issues are resolved efficiently and effectively.Responsibilities:Respond to client inquiries and provide expert technical support.Diagnose and troubleshoot hardware and software problems.Document and track client...
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Technical Support Professional
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Dombivli, Maharashtra, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 25,00,000Job OverviewThis is an onsite night role that offers flexibility and variety, with rotational shifts between 5:30 PM to 6:30 AM.The Customer Service Specialist will play a critical role in ensuring the smooth operation and support of technical tools and systems while maintaining strong relationships with clients.Key ResponsibilitiesProvide exceptional...
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Technical Support Professional
2 days ago
Dombivli, Maharashtra, India beBeeSupport Full time ₹ 5,00,000 - ₹ 10,00,000Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing top-notch technical assistance to our clients via phone, email, or chat.Your primary goal will be to troubleshoot and resolve technical issues related to software applications, hardware devices,...
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Technical Support Professional
1 week ago
Dombivli, Maharashtra, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000We are seeking a Customer Support Specialist to join our international customer service team. As a key member of the team, you will be responsible for providing technical assistance and support to clients via phone, email, or chat.Key Responsibilities: Provide technical troubleshooting over the phone for clients globally Handle basic technical assistance...
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IT Support Professional
17 hours ago
Dombivli, Maharashtra, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000About the OpportunityThis is an exciting chance to develop your skills as a seasoned IT professional in a rapidly growing and dynamic organization.We are looking for experienced professionals to join our team and support the wider business with technical expertise, reporting, testing, maintenance of software, and implementing IT systems and applications.Key...
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Senior Technical Support Specialist
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Dombivli, Maharashtra, India beBeeITSupport Full time ₹ 8,00,000 - ₹ 12,00,000Technical Support Specialist Role Overview">We offer a comprehensive support service for desktop computers and printers, ensuring seamless technical assistance for our clients.Our expert team provides timely resolution to technical issues, guaranteeing minimum downtime and maximum productivity.Key Responsibilities:Technical Support Provision - We provide...
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Technical Support Specialist
1 week ago
Dombivli, Maharashtra, India beBeeSupport Full time US$ 85,000 - US$ 1,15,000Job Title:Service Technician L2About the Role:We are seeking a highly skilled and experienced Service Technician to join our team. As a Service Technician, you will be responsible for providing technical support and assistance to staff members.The ideal candidate will have advanced knowledge of technology issues, hardware, software, networking, and support....