Senior Technical Support Specialist

2 hours ago

Dombivli, Maharashtra, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Technical Customer Support Lead

We are looking for a seasoned professional to lead our technical customer support team. The ideal candidate will have extensive experience in providing top-notch support, driving process improvements, and mentoring junior staff.

  • Key Responsibilities:
  • Provide exceptional customer support through various communication channels
  • Develop and implement efficient processes to streamline support operations
  • Mentor and train junior support staff to ensure high-quality service delivery
  • Analyze customer feedback and usage patterns to identify areas for improvement
  • Collaborate with cross-functional teams to resolve complex issues and drive business growth

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 5 years of experience in technical customer support or similar role
  • Excellent communication and interpersonal skills
  • Proven track record of driving process improvements and increasing customer satisfaction
  • Intermediate to advanced proficiency in Excel, SQL, and JQL
  • Familiarity with support ticketing systems like Jira Service Desk

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

How to Apply:

Send your updated CV to the hiring manager at manojp@canvendor.com. For more details, please reach out via WhatsApp at +91 95855 56448.

  • Senior Technical Support Specialist

    2 hours ago

    Dombivli, Maharashtra, India beBeeSupport Full time ₹ 5,00,000 - ₹ 7,00,000

    Job DescriptionWe are seeking a highly skilled and motivated Service Desk Specialist to provide first-level technical support to end-users.The ideal candidate will have a basic understanding of computer hardware, software, and networking concepts with a maximum of six months' experience.Key responsibilities include:Providing technical assistance via phone,...

  • Technical Support Specialist

    2 weeks ago

    Dombivli, Maharashtra, India beBeeTroubleshooting Full time ₹ 10,00,000 - ₹ 15,00,000

    Technical Support SpecialistThis role involves delivering high-quality technical assistance to clients in a timely and effective manner.Main Responsibilities:To provide comprehensive technical support, including troubleshooting and resolving IT-related issues.To collaborate with various stakeholders to ensure seamless IT operations.To develop and maintain...

  • Senior Client Technical Support Lead

    6 days ago

    Dombivli, Maharashtra, India beBeeTechnical Full time ₹ 1,40,00,000 - ₹ 2,10,00,000

    Job Title:Technical Support SpecialistJob Overview:We are seeking an experienced professional to join our team as a Technical Support Specialist. In this role, you will combine deep technical expertise with project leadership capabilities to support mission-critical client environments and drive successful implementation of our solutions.As a seasoned expert...

  • Technical Support Professional

    1 hour ago

    Dombivli, Maharashtra, India beBeetechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This role is responsible for providing top-notch technical assistance to our clients, ensuring their IT needs are met efficiently and effectively.Responsibilities:

  • Technical Support Specialist

    16 hours ago

    Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 4,50,000 - ₹ 7,50,000

    Job Title: Technical Support SpecialistAbout the RoleWe are seeking candidates who can join immediately to provide first-line technical support to end-users. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a customer-focused mindset.Key ResponsibilitiesProvide technical assistance to end-users via phone,...

  • Oracle Technical Support Specialist

    5 days ago

    Dombivli, Maharashtra, India beBeeExpert Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Opportunity: Oracle Technical Support SpecialistWe are seeking an experienced and skilled Oracle Technical Support Specialist to join our team. The ideal candidate will have a strong background in Oracle EBS R12 technical support, with experience handling inbound/outbound interfaces, data extraction, and data loading.Key Responsibilities:Provide timely...

  • Technical Support Specialist

    6 days ago

    Dombivli, Maharashtra, India beBeeSupport Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Description:We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in system administration and customer support, with experience working in a fast-paced environment.Key Responsibilities:Monitor the infrastructure, including CPU, memory, hard disk size, log size, and other vital...

  • Technical Support Specialist

    15 hours ago

    Dombivli, Maharashtra, India beBeeHelp Full time ₹ 9,00,000 - ₹ 12,00,000

    Our dynamic IT team seeks a skilled Help Desk Specialist to provide technical support to clients.Job DescriptionIn this role, you will troubleshoot and resolve complex issues related to Windows & Mac platforms, networking, hardware, and software configurations. Utilizing remote support tools, you will efficiently resolve issues in a timely manner....

  • Exceptional Technical Support Specialist

    3 days ago

    Dombivli, Maharashtra, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OpportunityWe are seeking a highly skilled and dedicated professional to fill the role of Technical Support Specialist.Main Responsibilities:Prominently assist in resolving customer issues by demonstrating empathy and expertise.Leverage extensive knowledge, resources, and best practices to provide accurate solutions.Accurately document issue details,...

  • Advanced Technical Support Specialist

    13 hours ago

    Dombivli, Maharashtra, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000

    Job OverviewWe are seeking a highly skilled technical professional to join our team as a Senior Service Desk Agent. In this role, you will be responsible for delivering exceptional IT support services to our global user base.Main ResponsibilitiesServe as a senior point of contact for IT support requests via phone, email, and chat with a calm, confident, and...