
Technical Support Specialist
20 hours ago
We are seeking a highly skilled professional to fill the role of Technical Support Specialist. The ideal candidate will be responsible for resolving technical issues, diagnosing and repairing faults, and providing exceptional customer service.
Key Responsibilities:
- Identify solutions to resolve customer queries
- Troubleshoot complex technical issues using diagnostic tools and techniques
- Diagnose and repair faults in hardware and software systems
- Analyze and debug network configurations to resolve issues
- Install and configure hardware and software according to specifications
- Communicate effectively with customers to understand and resolve their problems
Requirements:
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in hardware and software troubleshooting and repair
- Knowledge of networking protocols and configurations
- Basic knowledge of operating systems and software applications
The successful candidate will have a strong passion for technology and a commitment to delivering exceptional customer service. They should possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
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