
Regional Technical Support Manager
1 day ago
Technical Support Specialist Opportunity
We are seeking a skilled technical support specialist to join our team. As a key member of our technical support unit, you will be responsible for providing regional technical assistance and ensuring the smooth operation of our systems.
Main Responsibilities
- Collaborate with regional sales teams and local distributors to improve end-user satisfaction
- Provide on-line or on-site technical support to ensure systems work properly
- Promote optimized system performance and reduce maintenance needs
- Collect installation information, establish relationships, and follow up with reference customers
- Conduct training sessions for local engineers and establish relationships with engineers from different distributors
- Apply updates and spare parts for regional distributors and return corresponding spare parts in a timely manner
- Follow up on customer complaints and perform other tasks as needed
Requirements and Qualifications
- Minimum 5 years' experience in technical areas with strong skills and ability to work independently
- Experience in related fields preferred
- Proficiency in English language as working language
About the Role
This role offers an opportunity to work in a dynamic environment and contribute to the success of our operations. You will have the chance to work with a talented team and develop your skills and expertise.
Location
Jaipur, India
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