Regional Technical Support Manager

1 day ago


Jaipur, Rajasthan, India beBeeSpecialist Full time ₹ 9,00,000 - ₹ 15,00,000

Technical Support Specialist Opportunity

We are seeking a skilled technical support specialist to join our team. As a key member of our technical support unit, you will be responsible for providing regional technical assistance and ensuring the smooth operation of our systems.

Main Responsibilities

  • Collaborate with regional sales teams and local distributors to improve end-user satisfaction
  • Provide on-line or on-site technical support to ensure systems work properly
  • Promote optimized system performance and reduce maintenance needs
  • Collect installation information, establish relationships, and follow up with reference customers
  • Conduct training sessions for local engineers and establish relationships with engineers from different distributors
  • Apply updates and spare parts for regional distributors and return corresponding spare parts in a timely manner
  • Follow up on customer complaints and perform other tasks as needed

Requirements and Qualifications

  • Minimum 5 years' experience in technical areas with strong skills and ability to work independently
  • Experience in related fields preferred
  • Proficiency in English language as working language

About the Role

This role offers an opportunity to work in a dynamic environment and contribute to the success of our operations. You will have the chance to work with a talented team and develop your skills and expertise.

Location

Jaipur, India



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