Customer/Technical Support Executive-International

2 weeks ago


Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time
We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.

Job Responsibility:

- Handle international customer calls efficiently and professionally.
- Understand customer needs and provide appropriate solutions.
- Troubleshoot issues and escalate complex problems when necessary.
- Follow call handling protocols and maintain call quality standards.
- Maintain accurate and detailed records of interactions.
- Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution.

Salary Budget: 27K – 35K CTC per month + performance-based incentives

Location: Jaipur

Language requirements : Excellent English communication (No grammatical errors or MTI)

No. of Position: 50+

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