Customer Support Executive

21 hours ago

Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

Job Summary:

We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to work in a fast-paced environment.

Qualification: Minimum 12th pass.

Language Proficiency: Good command over English (spoken).

Experience: Freshers are welcome

Salary & Benefits:

CTC: ₹18,000 Fixed + ₹1,000 Performance Linked Incentives (PLI)

Other Perks: Internal career growth opportunities, fun work culture.

Working Days & Shift:

Working Days: 5 Days a Week

Shifts: Rotational Shifts (24/7 environment may apply)

Key Responsibilities:

  • Handle incoming calls and respond to customer queries in a timely and professional manner.
  • Make outbound calls to customers for follow-ups, feedback, or information updates.
  • Resolve product/service-related issues effectively, escalating when necessary.
  • Maintain a high level of customer satisfaction by providing accurate information and support.
  • Document all customer interactions and update CRM systems.
  • Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.
  • Work closely with the team to improve service standards and processes.

Required Skills & Qualifications:

  • Graduate / Diploma (any discipline).
  • 0–2 years of experience in customer support (voice process). Freshers are welcome.
  • Excellent verbal communication skills in English and (local language, if applicable) .
  • Good listening skills, patience, and empathy when dealing with customers.
  • Basic computer knowledge (MS Office, Email, CRM tools).
  • Ability to work in shifts (if required).

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a Customer Service Executive who will act as a liaison between the company and its customers. The ideal candidate will manage inquiries, resolve complaints, and provide accurate information about our products and services, ensuring a high level of customer satisfaction. Key Responsibilities: Respond to customer inquiries via phone, email,...

  • Customer/Technical Support Executive-International

    21 hours ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support. Job Responsibility: Handle international customer calls efficiently and professionally. Understand customer needs and provide...

  • Customer Support Executive

    3 weeks ago

    Jaipur, Rajasthan, India ADPL Full time

    We're Hiring: Customer Support Executive Jaipur | Full-time | In-houseWe are seeking a proactive Customer Support Executive to manage all client and customer communications via calls, Instagram, website chat, and WhatsApp. The role involves addressing queries, providing solutions, following up with the logistics and dispatch teams, and ensuring smooth order...

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India HeadFox Full time

    Company Description HeadFox is a Jaipur-based company that manufactures Smart Helmets. Founded in 2017, HeadFox aims to bring superior design and high-quality smart wearable products to consumers and institutions worldwide. With a focus on innovation and market revolution, the company engages in thorough research to develop ground-breaking, easy-to-use, and...

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India HeadFox Full time

    Company Description HeadFox is a Jaipur-based company that manufactures Smart Helmets. Founded in 2017, HeadFox aims to bring superior design and high-quality smart wearable products to consumers and institutions worldwide. With a focus on innovation and market revolution, the company engages in thorough research to develop ground-breaking, easy-to-use, and...

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India ADPL Full time

    We're Hiring: Customer Support Executive Jaipur | Full-time | In-house We are seeking a proactive Customer Support Executive to manage all client and customer communications via calls, Instagram, website chat, and WhatsApp. The role involves addressing queries, providing solutions, following up with the logistics and dispatch teams, and ensuring smooth...

  • Customer Support Representative

    2 weeks ago

    Jaipur, Rajasthan, India H&S Studio LLP Full time

    We're Hiring: Customer Support Executive at AnaynaAt Anayna , we don't just sell fashion—we build meaningful relationships with our customers. Now, we're on the lookout for a passionate and empathetic Customer Support Executive to join our growing teamWhat you'll do:Be the voice of Anayna and deliver delightful experiences across chat, email, and...

  • Customer Support Specialist

    4 weeks ago

    Jaipur, Rajasthan, India NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...

  • Customer Support Representative

    3 days ago

    Jaipur, Rajasthan, India FALIECOM Full time

    Company DescriptionGarments ManufacturingRole DescriptionThis is a full-time on-site role for a Customer Support Representative located in Jaipur. The Customer Support Representative will be responsible for providing top-tier customer service, resolving customer issues, and ensuring customer satisfaction. Daily tasks include troubleshooting technical issues,...

  • Customer Support Representative

    21 hours ago

    Jaipur, Rajasthan, India FALIECOM Full time

    Company Description Garments Manufacturing Role Description This is a full-time on-site role for a Customer Support Representative located in Jaipur. The Customer Support Representative will be responsible for providing top-tier customer service, resolving customer issues, and ensuring customer satisfaction. Daily tasks include troubleshooting technical...