Customer Support Executive

3 weeks ago


Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

Job Summary:

We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to work in a fast-paced environment.

Qualification: Minimum 12th pass.

Language Proficiency: Good command over English (spoken).

Experience: Freshers are welcome

Salary & Benefits:

CTC: ₹18,000 Fixed + ₹1,000 Performance Linked Incentives (PLI)

Other Perks: Internal career growth opportunities, fun work culture.

Working Days & Shift:

Working Days: 5 Days a Week

Shifts: Rotational Shifts (24/7 environment may apply)

Key Responsibilities:

  • Handle incoming calls and respond to customer queries in a timely and professional manner.
  • Make outbound calls to customers for follow-ups, feedback, or information updates.
  • Resolve product/service-related issues effectively, escalating when necessary.
  • Maintain a high level of customer satisfaction by providing accurate information and support.
  • Document all customer interactions and update CRM systems.
  • Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.
  • Work closely with the team to improve service standards and processes.

Required Skills & Qualifications:

  • Graduate / Diploma (any discipline).
  • 0–2 years of experience in customer support (voice process). Freshers are welcome.
  • Excellent verbal communication skills in English and (local language, if applicable) .
  • Good listening skills, patience, and empathy when dealing with customers.
  • Basic computer knowledge (MS Office, Email, CRM tools).
  • Ability to work in shifts (if required).


  • Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...


  • Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...


  • Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.Job Responsibility:- Handle international customer calls efficiently and professionally.- Understand customer needs and provide...


  • Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support. Job Responsibility: Handle international customer calls efficiently and professionally. Understand customer needs and provide...


  • Jaipur, Rajasthan, India Eventrics Multi Tasking Solutions Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive based in Jaipur. The Customer Support Executive will be responsible for handling customer queries, ensuring customer satisfaction, providing online support, addressing complaints, and offering technical support. Day-to-day...


  • Jaipur, Rajasthan, India Bhaktam Full time

    Company DescriptionUnlimitedAstro is India's leading astrology app enabling users to connect with expert astrologers for real-time guidance on love, career, finances, and more. Powered by Bhaktam Technologies, our platform is designed for seamless, personalized experiences.Role DescriptionAs a Customer Support Executive, you will be the first point of...


  • Jaipur, Rajasthan, India RAD GLOBAL Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Location:Sitapura, JaipurAbout Us:We manage two e-commerce websites – AwnopyandShophippo– and sell across leading marketplaces such asAmazon, Flipkart, FirstCry, and othersunder the brand namesHippoandAwnopy. At Awnopy, we specialize in offeringcustomized products tailored to customer requirements, ensuring a unique and satisfying buying experience.Role...


  • Jaipur, Rajasthan, India Axestrack Software Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job DescriptionAbout Company:Axestrack is India's leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartners Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US. Our...


  • Jaipur, Rajasthan, India Infinbuy Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionInfinbuy is a next-generation fast growing buyer-seller b2b platform designed to transform commerce in India. Our purpose-built, trust-first marketplace ensures complete transparency,easy of doing. By creating a transparent and accessible platform, Infinbuy is revolutionizing the Indian digital marketplace.Role DescriptionThis is a...


  • Jaipur, Rajasthan, India Ambitious Global services Full time ₹ 27,000 - ₹ 35,000 per year

    Customer Support Executive – International Voice & Chat (English | Jaipur | ₹27 - ₹35K)Location:Jaipur, Rajasthan (Work from Office)Relocation Support Available for PAN India CandidatesSalary & Perks:₹27,000 – ₹35,000/month (Fixed)Relocation BonusFree Hotel Stay for 14 DaysFull Training ProvidedCareer Growth with Global ClientsWhy You Should...