Customer Support Executive

3 weeks ago

Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

Job Summary:

We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to work in a fast-paced environment.

Qualification: Minimum 12th pass.

Language Proficiency: Good command over English (spoken).

Experience: Freshers are welcome

Salary & Benefits:

CTC: ₹18,000 Fixed + ₹1,000 Performance Linked Incentives (PLI)

Other Perks: Internal career growth opportunities, fun work culture.

Working Days & Shift:

Working Days: 5 Days a Week

Shifts: Rotational Shifts (24/7 environment may apply)

Key Responsibilities:

  • Handle incoming calls and respond to customer queries in a timely and professional manner.
  • Make outbound calls to customers for follow-ups, feedback, or information updates.
  • Resolve product/service-related issues effectively, escalating when necessary.
  • Maintain a high level of customer satisfaction by providing accurate information and support.
  • Document all customer interactions and update CRM systems.
  • Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.
  • Work closely with the team to improve service standards and processes.

Required Skills & Qualifications:

  • Graduate / Diploma (any discipline).
  • 0–2 years of experience in customer support (voice process). Freshers are welcome.
  • Excellent verbal communication skills in English and [local language, if applicable].
  • Good listening skills, patience, and empathy when dealing with customers.
  • Basic computer knowledge (MS Office, Email, CRM tools).
  • Ability to work in shifts (if required).

  • Customer Support Executive

    4 weeks ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    4 weeks ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer/Technical Support Executive-International

    3 weeks ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.Job Responsibility:- Handle international customer calls efficiently and professionally.- Understand customer needs and provide...

  • Customer/Technical Support Executive-International

    4 weeks ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support. Job Responsibility: Handle international customer calls efficiently and professionally. Understand customer needs and provide...

  • Customer/Technical Support Executive-International

    14 minutes ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,78,000 - ₹ 4,20,000 per year

    We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.Job Responsibility:Handle international customer calls efficiently and professionally.Understand customer needs and provide...

  • Customer Support Executive

    3 days ago

    Jaipur, Rajasthan, India Kasturi for Her Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is an internship role for a Customer Support Executive located on-site in Jaipur. The Customer Support Executive will be responsible for handling customer inquiries, providing online and technical support, ensuring customer satisfaction, and enhancing the overall customer service...

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India Eventrics Multi Tasking Solutions Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive based in Jaipur. The Customer Support Executive will be responsible for handling customer queries, ensuring customer satisfaction, providing online support, addressing complaints, and offering technical support. Day-to-day...

  • Customer Support Executive

    1 day ago

    Jaipur, Rajasthan, India Label Flavia Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionLabel Flavia, a brand by House of Attire Pvt Ltd, combines elegance, comfort, and modern fashion sensibilities. We believe fashion is an expression of personality and confidence. Our collections feature high-quality fabrics and contemporary styles, ranging from casual chic to sophisticated outfits for special occasions. Label Flavia...

  • Payment Collection Executive

    1 day ago

    Jaipur, Rajasthan, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    The candidateRole & responsibilitiesThe Payment Collection Process Officer is responsible for managing and executing the collection of outstanding payments from clients or customers. This role ensures timely recovery of dues, maintains accurate records, and supports financial health by minimizing overdue accounts.Preferred candidate profileQualification:...

  • Customer Support Executive

    3 weeks ago

    Jaipur, Rajasthan, India Bhaktam Full time

    Company DescriptionUnlimitedAstro is India's leading astrology app enabling users to connect with expert astrologers for real-time guidance on love, career, finances, and more. Powered by Bhaktam Technologies, our platform is designed for seamless, personalized experiences.Role DescriptionAs a Customer Support Executive, you will be the first point of...