Senior Customer Engagement Manager

Job SummaryWe are seeking a skilled professional to engage with customers, understand their financial needs, and guide them through the loan application process.To be successful in this role, you will need to possess excellent communication skills and the ability to understand customer requirements.You will also need to meet and understand customer needs,...

Customer Engagement SpecialistJob DescriptionConnect with potential customers through outbound calls to promote products and services.Identify and qualify leads based on specific criteria, such as customer needs and preferences.ResponsibilitiesLead Generation: Reach out to potential customers via phone or in-person to discuss product offerings.Sales: Address...

Job OverviewThis leadership role is responsible for developing and implementing customer education programs, leading informational guided laboratory tours, and establishing strategic operational objectives for the Customer Experience Centre.The ideal candidate will have a strong background in customer engagement, event planning, and team leadership, with...

At the forefront of customer engagement, we are seeking a dedicated professional to drive business growth through new client relationships and retention.This role demands strong communication skills, empathy, and problem-solving abilities.We require an individual who can proactively identify areas for expansion, understand customer needs, and build lasting...

Available Opportunities:International Voice EngagementInternational Non-Voice Engagement (Chat / Email Support)Key Responsibilities (Voice):Handle inbound and outbound international calls efficientlyResolve customer queries in a professional mannerCommunicate clearly and effectively in EnglishMeet quality and performance benchmarks consistentlyKey...

We are seeking a highly skilled Senior Customer Retention Professional to drive business growth through strategic customer engagement and retention.About the Role:Making high-value outbound calls using a consultative approach to foster strong relationships with clientsEngaging clients through empathy, professionalism, and a client-centric approachDocumenting...

About the RoleThe Customer Success Manager plays a pivotal part in ensuring our customers achieve a healthy return on investment. This is accomplished by leveraging data and insights to engage with customers at key points in their journey.Our CSMs oversee the full life cycle of our customer's post-sales experience, from registration to a successful outcome....

BackgroundPFSI Solutions Pvt Ltd (Positka) is a Singapore based boutique consulting firm with blue chip multinational clients.Positka provides results focused high value support to clients in the functional areas of Cybersecurity, ITConsulting, Technology Delivery, Analytics and Business Transformation services.Positka is seeking experienced individuals who...

BackgroundPFSI Solutions Pvt Ltd (Positka) is a Singapore based boutique consulting firm with blue chip multinational clients.Positka provides results focused high value support to clients in the functional areas of Cybersecurity, ITConsulting, Technology Delivery, Analytics and Business Transformation services.Positka is seeking experienced individuals who...

REQUIRRED B1 Visa holdersDo not apply if you don't have or had B1 VisaNeed immediate to 45 days joiners onlyRoles and Responsibilities:Driving revenue growth in our ServicesUpsell and cross-sell to drive increased revenue in our existing accounts. Responsible for achieving all revenue attainment to quota and commitment-based accountabilities.Understand and...