
Expert Customer Engagement Specialist
2 weeks ago
Available Opportunities:
- International Voice Engagement
- International Non-Voice Engagement (Chat / Email Support)
Key Responsibilities (Voice):
- Handle inbound and outbound international calls efficiently
- Resolve customer queries in a professional manner
- Communicate clearly and effectively in English
- Meet quality and performance benchmarks consistently
Key Responsibilities (Non-Voice):
- Respond to customer queries via chat and email promptly
- Troubleshoot issues and provide timely solutions accurately
- Maintain accuracy and attention to detail in written communication
- Ensure customer satisfaction through effective service delivery
Why You'll Thrive Here:
- Multiple process openings – Voice & Non-Voice available
- Streamlined onboarding process for quick integration
- Competitive compensation and performance-based incentives
- Complimentary cab facility for night shifts
- Professional growth opportunities and internal training programs
- Modern office infrastructure with cutting-edge technology
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